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Ringtone

Hello I bought a ringtone thru iTunes and now I can’t get it as a ringtone it’s like a regular song which makes no sense because I purchased it under ringtones and paid that price! I’m totally lost, could somebody please help?

iPhone SE, iOS 15

Posted on May 27, 2022 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2022 11:25 PM

Hi,


If you see the content in your Music app vs within Settings > Sounds & Haptics > Ringtone, then you purchased the incorrect content type, and would be unable to use as a ringtone. You can request a refund for the content on https://reportaproblem.apple.com/.


The following articles should be able to further assist:


2 replies
Question marked as Top-ranking reply

May 27, 2022 11:25 PM in response to Piper1023

Hi,


If you see the content in your Music app vs within Settings > Sounds & Haptics > Ringtone, then you purchased the incorrect content type, and would be unable to use as a ringtone. You can request a refund for the content on https://reportaproblem.apple.com/.


The following articles should be able to further assist:


May 27, 2022 11:17 PM in response to Piper1023

Piper1023 Said:

"Ringtone: Hello I bought a ringtone thru iTunes and now I can’t get it as a ringtone it’s like a regular song which makes no sense because I purchased it under ringtones and paid that price! I’m totally lost, could somebody please help?"

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Troubleshooting Ringtone Apps:

What's the app. Most apps give you only the option to edit and selected certain parts of Music files

Ringtone

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