You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

šŸ’” Did you know?

āŗ If you can't accept iCloud Terms and Conditions... Learn more >

āŗ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no oneā€™s replied in a while. To start the conversation again, simply ask a new question.

iOS 13 problems

iOS 13 have problems, my icons turns dark with no image. For example: whatsapp icon itā€™s not green as usual, after i upgraded to iOS 13 the icon itā€™s black, just a black square. Most of my icons are like this. What can i do?

iPhone 7 Plus

Posted on Sep 22, 2019 7:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2019 7:03 AM

Reboot your phone.


  • Pad models with Face ID:Ā Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPhone 8 or later:Ā Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation):Ā Press and hold both the Top (or Side) button and the Volume Down buttonsĀ until you see the Apple logo.
  • iPad with Home button, iPhone 6s or earlier, and iPod touchĀ (6th generation) or earlier:Ā Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Sep 22, 2019 7:03 AM in response to OneTrickGirl

Reboot your phone.


  • Pad models with Face ID:Ā Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPhone 8 or later:Ā Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation):Ā Press and hold both the Top (or Side) button and the Volume Down buttonsĀ until you see the Apple logo.
  • iPad with Home button, iPhone 6s or earlier, and iPod touchĀ (6th generation) or earlier:Ā Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


iOS 13 problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.