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Dgm21 Author

Level 1

4 points

Credit card pay

We had to cancel our credit card do to fraud. Now apple will not allow us to delete the old card and add new card. States that we have to use old card for renewal. It is now canceled. Help

iPad Air, iOS 12

Posted on Jul 12, 2019 10:32 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jul 12, 2019 10:50 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Credit card pay

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