Apple AirPods 4 have audio issues

"Apple AirPods 4 have audio issues: Apple airpods 4 having trouble with webex phone app on Windows 11 computer. I can't hear the caller and the caller can't hear me. No problems on prior airpods."

-------

AirPods and a PC:

A. Keep your PC Secure:

First things first. You are using Windows PC here. When's the last time you gave it a good scan for viruses, malware, and the like? Also, keep it up-to-date for bug fixes and features.

B. Device Manager:

Right-Click on the Windows menu, and then select Device Manager. Then, select "Bluetooth". Confirm this is seen.

C. Links and Apps:

Microsoft Links:

• My default Mic setting keeps changing when I turn on my computer in the Xbox (Windows button + G) window. - Microsoft Community

• Windows PC: Pair a Bluetooth Device in Windows - Microsoft

• Microsoft App: Volume² - advanced Windows volume control - Microsoft