Subject: Request to remove Activation Lock — I am the current owner (Apple ID locked, ADP recovery key lost)
Hello Apple Support,
I am the current, lawful owner of an iPhone that is showing Activation Lock. I purchased this device second-hand and the previous owner had already removed their Apple ID before I received it. After setting up the phone under my Apple ID, I later forgot my Apple ID password and I no longer have the 28-character Advanced Data Protection recovery key.
Important details:
Device model: [iPhone 11Pro]
IMEI [3532451xxxxxx]
IMEI 2 [3532451xxxxxx]
Serial [F1******6XP]
Trusted phone number on my Apple ID: [+25574xxxxxx] (this is my phone and I can receive verification codes there)
I do not have the original box, I bought second hand
I have attempted to recover my Apple ID at iforgot.apple.com but I cannot reset the password because I do not have the ADP recovery key. I need your help to remove Activation Lock so I can use the device. I can provide identity.
Thank you for your help.
Sincerely,
[Paschal]
[+25574xxxxxxx]
[Edited by Moderator]