Old Gift card issue

houda180 wrote:

Thank you so much for the attention. I really appreciate it. I am not relying on memories. I still have the note that came with one of the cards and it says value of the card= iPhone 4S. I do not think the iPhone was ever 10$ or 20$. I would love if someone investigates what Apple practices are when it comes to unclaimed gift cards. Because the cards are supposed to never expire but Apple people have the data and maybe for them when a card is unclaimed for more than a decade it gives them the right to just take it!!! that is honestly my feeling about this.

You are posting to a Support Forum made up of other users just like you and no one here has any ability to perform an investigation. The Government agency that is responsible for reporting consumer complaints is the FTC and you can file a report there. Unfortunately it is currently shutdown, so you would have to wait until the Government opens up again.

https://consumer.ftc.gov/

For making a store purchase, I do remember as a teenager saving my money to make a large purchase and on my Birthday's would receive Gift Cards to assist. For example when the iPhone 4s was released it was $199 (with a 2 year contract) and while I would not have received a Gift Card for the full $199, I would have family members contribute with smaller amounts so I could make that purchase.

houda180 wrote:

I just do not believe that.

Only way to prove otherwise would be the accompanying receipt which obviously is not the case. I include the receipt with Gift Cards, so they know how much it is for. Beyond that, you are relying on 14 year old memories, where I would have a hard time remembering what gifts I received and from whom just 5 years ago, let alone how much a Gift Card may have been worth.

No money was taken from the Gift Cards and they have the same amount as they did 14 or more years ago.