apple music playlist artwork disappearing

“I have done everything that the support team have suggested. I always back up my MacBook every week. They have guided me throughout and none of their solutions have worked. I am not doing any more diagnosing for Apple. They know there is a problem so they can work it out.”

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To the OP and ALL those affected…

Provide Apple Feedback:

Do Your Part: Report this to Apple. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what should be looked at.

1. Go Here: Feedback - Music - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Select: "Library" for the "What Apple Music feature is your feedback about?"
4. Comment: on when you came across this issues, and how you have troubleshot it thus far. Include the URL of this post)
5. Proceed from there as necessary

“apple music playlist artwork disappearing

I had problems recently where Apple Music playlist artwork was not synchronised between my MacBook and my iPhone. Now almost all my playlist artwork has disappeared from my MacBook but is still on my iPhone.”

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Export, then Import Playlists:

I’ve had the same issue.

A. Restore from a Time Machine Backup:

The ultimate solution is to export from a a Time Machine Backup that you created just after the macOS upgrade. You’d Manually copy the Music folder (located in your Home directory) to an external drive.

But, if you made no backup prior to the latest macOS update, then void this option out. Take this as a learning experience, knowing to always create a backup of your Mac, prior to performing the upgrade. That way, you can have something to restore it from, should anything go wrong such as this.

B. Create > Export > Import Playlists:

Alternatively, export your playlists, and then import them back. The exported file if a XML file that contains playlist and song information but not the music files themselves. So, you’d create a new playlist, and then make a copy of each playlist, pasting it into the one you’ve just created. After the import, else if all is seen as it should.

First, Export as Playlists:

1. Go to: File Menu
2. Click: Library
3. Click: Export Library

Then Import the Playlists…

1. Go to: File menu
2. Click: Library
3. Click: Import Playlist
4. Select: the XML file

Same!!! Just today I opened the Music App on my MacBook, and only the playlists I set that are downloaded and available offline on my MacBook had a grey picture just like yours. I then tried fixing this by “updating icloud library” and all my playlists are now grey 😩

but they’re still all good on my iPhone though. Weird and annoying.

I have the same problem…

very very annoying

playlist i have carrefully done and artwork are very important to me !

Same problem - it started slowly disappearing one by one in the last week. Hoping there's a fix.

And the art synchro not working anymore

if you ad a picture on your phone play list , it doesn’t appear on your computer and vice versa

Move to spotify 😅

I think the problem affects a great number of users, but some don’t care about that and don’t report it