There are several notification entries from websites I don't recognise in System Settings/Notifications.They do not appear in the list of notifications in Safari settings. How can I permanently delete them? I can only find Apple's instructions for turning them off, which I have done, but would like to delete them completely. Screenshot shows the only advice I can find from Apple. Any help would be appreciated.
Ok, Go to the Finder, and choose the Go menu, followed by Go to Folder. Enter the following and don't forget the first "~" character:
~/Library/Caches/com.apple.Safari/RemoteNotifications
Do you have anything listed in there? You can post a screenshot for anything listed, or identify the filenames/folders and delete. If you delete anything in there, you have to follow up by restarting your computer for anything to be changed.
Ok, Go to the Finder, and choose the Go menu, followed by Go to Folder. Enter the following and don't forget the first "~" character:
~/Library/Caches/com.apple.Safari/RemoteNotifications
Do you have anything listed in there? You can post a screenshot for anything listed, or identify the filenames/folders and delete. If you delete anything in there, you have to follow up by restarting your computer for anything to be changed.
Finally, they've gone! Thanks for all your suggestions and assistance. We followed all the steps above. EtreCheck revealed a dud/malware folder in the AdGuard files and once this was successfully deleted, we could eliminate the rogue notifications. Best wishes.
Try these troubleshooting steps:
Start up your Mac in safe mode - Apple Support
And without any resolution with any of those steps, post the free EtreCheck report using the Additional Text option when posting. The report contains no personal information and will provide details about your system and files launching on startup.
How to use the Add Text Feature When Post… - Apple Community
Provide a screenshot of the Notifications you do not recognize.
Are you able to Control-Click the Notification and choose the Reset Notifications option for the site to remove it?
Thanks for your reply.
We can access the Reset Notifications option and use it BUT it doesn't delete the website from the list in System Settings. It just stays there with the option to 'allow' again.
The screen shot shows three of the dozen or so that are on the list, which we don't recognise and want to delete. They are marked with arrows.
Yes, Jim, we found them all in that folder and we deleted them. Then we re-started, and they still appeared in System Settings: Notifications. So, we repeated the steps and this time put each folder in the bin, then emptied the bin and re-started. BUT they are still there in the list !!!
One factor might be that the 27" iMac with this problem is running Ventura 13.7.8, not Sequoia (my mistake—it's the MacBook Air that has Sequoia).
Please let us know if you have any further ideas. Best wishes.
Great News and thank you for the update!
How to Permanently Delete Specific Notifications in System Settings in Sequoia
