Apple Wallet not reflecting received payment on balance

my apple wallet says i recived the cash from a person in the latest transactions history and yet it doesnt appear on my balance. I have manually accept payments already activated even before the payment was sent, although it wont even allow me to accept the payment within the messages either.


[Re-Titled by Moderator]

Original Title: Problem with apple wallet.

iPhone SE, iOS 18

Posted on Oct 18, 2025 5:59 PM

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Question marked as Top-ranking reply

Posted on Oct 19, 2025 10:51 AM

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Oct 19, 2025 10:51 AM in response to trusten32

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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Apple Wallet not reflecting received payment on balance

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