I can't back up to iCloud.

On my friend's phone (iPhone 14) the message appeared: Unable to back up your device. In storage it shows that there is not enough space and that I need to upgrade to iCloud. I don't want to upgrade. I want to remove WhatsApp from the backup (it takes up 4.2 GB) and then there is enough space left for the backup. If I go to Storage and click on WhatsApp and then on delete data from iCloud, it tells me: "This action will delete all WhatsApp data stored in iCloud and on any devices that sync with iCloud. It also says to disable syncing for WhatsApp on all devices to prevent WhatsApp from storing additional data in iCloud." I just want to be able to back up again, without upgrading and without deleting the WhatsApp content from my phone. I will back up to iCloud with the other applications that don't take up more than 5 GB. Please help me and explain exactly what I need to do. I'm not very good at technology. Thank you!

iPhone 14

Posted on Oct 17, 2025 10:50 AM

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5 replies

Oct 17, 2025 11:36 AM in response to powerzone

powerzone wrote: … I just want to be able to back up again, without upgrading and without deleting the WhatsApp content from my phone.

It sounds like you want to save stuff, but you don't want it to take up any room. You should see my garage! Apparently that just doesn't make much sense! You can

  • Get less stuff
  • Buy more room, if just for a month, while you figure out what stuff to get rid of.


Perhaps you should talk to the WhatsApp people…

Oct 17, 2025 11:53 AM in response to Richard.Taylor

I think I didn't explain it well. I don't want to backup WhatsApp to iCloud, but I don't want to lose WhatsApp data on my phone. I want to backup to iCloud without WhatsApp. And I don't know how to do it, so that my WhatsApp content won't be deleted from my phone either.

Read the previous message again...

I'm not being absurd. If I haven't explained it well yet, please ask me?

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I can't back up to iCloud.

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