Mail app doesn't allow me to cancel a Reminder after being reminded.

Question

Level 1

4 points

Mail app doesn't allow me to cancel a Reminder after being reminded.

I have a couple of reminders in Mail that keep coming up even though I've long since dispensed with them. I don't want to delete them because they provide an audit trail. But I don't need to be reminded about them any more. The only option that has existed for me is to Ignore reminder. But the option to Cancel reminder is greyed out.

I've just discovered that if I reset a new reminder, then the Remind me box appears again (it was missing before, even though these reminders keep coming back), and so does the "cancel reminder" option. I was able to Cancel the reminder, only so long as the reminder is active (i.e. "pre-reminder-date/time").

So basically it appears that the only way to cancel it is to cancel it before being reminded. But if I were able to do that, then why would I need a reminder? The whole point is to be reminded, and once I've dealt with it, I should be able to cancel the reminder.

Anyone else experiencing this oddity?

Mac mini, macOS 15.6

Posted on Oct 2, 2025 8:04 AM

Reply

Answer 1

Top-ranking reply

AlWeir

Level 5

4,880 points

Oct 26, 2025 11:07 AM in response to k9gardner

Right-Click (Control-Click) in the Mail List:

Find the email in your inbox (or the "Remind Me" mailbox).

Right-click (or Control-click) on the email message in the list.

Look for a "Remind Me" submenu.

In the submenu, select "Clear Reminder" (or "Remove Reminder").

Use the "Edit Reminder" Option (if available):

Open the email message.

Look for the reminder banner or icon at the top of the email.

Click the "Edit" or "Edit Reminder" button.

The option to "Remove Reminder" should be available in the editing menu.

Reset the Reminder and Then Cancel:

Drag from the "Remind Me" Mailbox:

If you have a "Remind Me" mailbox in your sidebar, try dragging the message from that mailbox back into your main Inbox (or another folder). This can sometimes clear the reminder status.

Reply