on iOS 26 and sending screenshots to Android RCS user

The issue:

When I take a screenshot...and try to send it to someone with an Android...the person with the Android receives just a blank black image. Even if they "click to download" it will download as a blank black image. HOWEVER, if I turn RCS off...they receive and appear to them perfectly fine.

I have also tried Apple customer service itself. So far no resolution besides keeping RCS off which I, obviously, am not going to do because there has to be a real solution out there.

What I have tried:

Rebooting
hard rebooting
reset network settings
signing out and in of iCloud
Turning iMessage off and on
A FULL WIPE AND FRESH INSTALL!

I can't believe a full wipe and fresh install didn't fix it.

Here is the kicker...I had my buddy who has the same exact iPhone 17 Pro on the same iOS version take a screenshot and send it to my brother (Pixel 9 Pro)....IT WORKED AS DESIGNED! But when I send a screenshot to my brother it is blank image. My head is spinning.

Please any info would be appreciated.

iPhone 17 Pro, iOS 26

Posted on Oct 1, 2025 7:22 PM

Top-ranking reply

PrecariouslyUnflappable

Level 1

8 points

Posted on Oct 14, 2025 5:46 PM

I don’t know if this will work for you, but I’ll tell you what worked for me. I had to change my Screen Capture settings (Settings—General—Screen Capture).

If the format is set to HDR instead of SDR, that might be your problem. I’ve had the same issue the last couple of weeks (I had changed it to HDR to capture a video and then suddenly my android friends couldn’t see the screenshots I sent anymore). I changed the setting back to SDR and took a new screenshot and now they can see them again.

Hope it works for you! :-)

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21 replies

Dec 2, 2025 1:35 PM in response to dcdttu78

dcdttu78 wrote:

Apple implemented RCS on iPhone, not carriers. Carriers are involved, but Apple's implementation of RCS 2.4 is outdated, and blatantly violates GSMA rules for RCS. An example is the iPhone falling back to SMS if there is no data for RCS group chats. GSMA says group chats are unavailable until data is restored, but Apple went ahead and implimented a broken SMS fallback feature that duplicates group chats for everyone.

I am not sure where you get your RCS information from, but Apple is very much involved in the process.

Please read the first paragraph of this link Turn on RCS messaging on your iPhone - Apple Support

dcdttu78

Level 1

8 points

Oct 30, 2025 2:20 PM in response to razmee209

Would be strange to be a carrier issue as the exact same iPhones on iOS 16 send screenshots fine. Once they were on iOS 26, the issue appeared.

Porterhouse0 Author

Level 1

4 points

Oct 31, 2025 8:43 AM in response to GLaiV3

Excellent reply my man! Thank you and hope you figure out something!

Nov 17, 2025 12:43 PM in response to PrecariouslyUnflappable

Ohhhh. Thanks sooo much! This worked for me! It was sooo annoying having to use 3rd party apps in order to send a screen shot!

Porterhouse0 Author

Level 1

4 points

Dec 2, 2025 11:12 AM in response to Matty_Bski

Geez lol how has this not been fixed?

Dec 2, 2025 11:31 AM in response to PrecariouslyUnflappable

Yes... worked for me! Thanks so much!

on iOS 26 and sending screenshots to Android RCS user