iOS 26 & Apple Card balances, transactions are missing

I have been working with apple and GS since August. Nothing has been done. GS says it's apple's problem and apple says it's GS's problem. It's absurd and unacceptable. All of my setting are correct. New Phone. Totally updated, etc. My other CC in the wallet shows me my transactions. This is an apple problem.

Even when I login and visit the Apple Card website, I can't see individual transactions until the monthly statement is prepared. This does not allow me to track my spending the way I prefer. The engineers have had logs taken from my phone and still no resolution. I've had tech tickets from GS and Apple. My husband can see transactions in his Apple Wallet. It's not GS's issue. It's Apple's issue. It's negligent of them not to fix this issue. Which is why I plan to cancel my card as soon as I find another high yield savings account to transfer my savings to. I really like the idea of this card and am angry that they can'tf/won't fix it. @apple

The Apple Card website does not offer instant updates. It only is a portal to allow download of current and past Apple Card statements. The website is not designed and not currently offering anything else in regard to transaction data or history.

Viewing and tracking of current transactions requires the use of your Apple Wallet app on your iPhone.

The apple wallet does not show my transactions as stated before. Therefore I have no way of checking my transactions to track my spending and/or to ensure that there are no fraudulent transactions. It's actually quite dangerous and irresponsible for me to continue using this card.

I’ve come to the conclusion you somehow think you’re addressing Apple Support or are commenting in a forum that Apple Support or Apple participates in. You’re in fact addressing fellow Apple users and I can confirm Apple does not participate or review these forums. Sorry.

Since you choose to merge you accounts, I’d suggest having your spouse forward screenshots or other information regarding your joint account. While not convenient, it will allow for the monitoring of fraudulent charges, which appear to be a primary concern of yours.

Your conclusion is not correct. I am aware that we are talking with other customers and not the company. I’m not accustomed to such poor customer service. And, I’m just sharing my experience and my thoughts. I know that Apple is not here reading this thread. But my point is if they can’t provide a high quality experience, then I will probably go elsewhere. Regarding your suggestion, my husband travels and is often out of town and that seems like a very old fashioned way of handling the situation. My preference would be for Apple to step up and fix the problem.

Although I would like to know more information because I was guided to move on from the account because we believe that it was compromise

I left my account with my credit card in there and it never followed me to my new account

Now I don't have access to my statements or credit card information

I think he is confusing his statement balance with his account balance. As you and I know, two different balances.

Well … he gets a “pass” given the family situation.

We all get a “little sideways” in those times.

For me, it happened on my iPhone 15 pro max and the issue continued when I got the iPhone 17 Pro max in September. So, I'm convinced it's not the hardware. And, my husband can see everything too.

And, it happened BEFORE i updated to IOS 26.

The transaction details you see in Apple Wallet after an Apple Pay transaction (such as merchant name, location, and amount) come primarily from your bank or card issuer, and sometimes from the merchant, rather than from Apple itself. This information is delivered securely to your device, and the level of detail depends on what your card issuer and the merchant share with the payment network and Apple.

When a transaction occurs, the payment terminal and payment network transmit a record of the payment to your card issuer. The card issuer then shares relevant transaction information with Apple and your iPhone—such as date, time, merchant name, location, and transaction amount—so that it can be displayed in Wallet. Some card issuers may only provide minimal details (amount and date), while others provide richer data (merchant name, logo, or category). Apple simply displays whatever information the issuer supplies.

Technically, this information is transmitted securely to your device. It is not stored in iCloud or synced across devices for most card types, but is saved in your device’s secure system, such as an encrypted local SQLite database that the Wallet app can interpret and present. For the most accurate and complete history or itemization, you should always check your card issuer or bank statements, as Wallet only displays the details it was given and may sometimes only reflect pending or initially authorized amounts.