MacOS Tahoe’s FaceTime won’t connect to Mac mini’s 3rd party webcam

Since upgrading our Mac mini M4 to Tahoe OS, FaceTime won’t connect/display video from our external webcam device.

Worked perfectly using same device on the same Mac mini with previous macOS Sequoia.
Video works fine with macOS Tahoe using Apple QuickTime Player, Zoom, and Microsoft Teams.
FaceTime will use the nearby iPhone’s video if linked, but on switching back, it goes to black again with the external webcam.
Have disconnected/reconnected the device several times with no change.
Have restarted or shut down the Mac mini several times with no change.

Just seems like an issue with this version of FaceTime on Tahoe. I’ve submitted a feedback report to Apple. Will update here if anything changes.

Mac mini (M4)

Posted on Sep 15, 2025 6:39 PM

Top-ranking reply

Crozermur Author

Level 1

45 points

Posted on Nov 6, 2025 4:22 PM

Yes, the official Tahoe 26.1 update appears to have resolved this issue. At least it has with our external webcam on the Mac mini.

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22 replies

carrsa

Level 1

23 points

Sep 21, 2025 1:30 PM in response to Crozermur

I have a Logitech C920 webcam. It works with Photo Booth but only has a black screen and no audio in FaceTime on a Mac Mini M2.

YrsBabu

Level 1

14 points

Sep 27, 2025 5:17 PM in response to Crozermur

For me also same issue with the third party webcam on Mac Min. Kindly provide the fix as soon as possible

jmlicht

Level 1

18 points

Sep 29, 2025 12:00 AM in response to Crozermur

Same issue. After updating my M2 Mac Mini to macOS Tahoe, my Kensington W1050 Webcam no longer works in FaceTime. Photo Booth works fine.

Crozermur Author

Level 1

45 points

Sep 29, 2025 4:06 PM in response to Crozermur

UPDATE: The new Apple update out today for Tahoe, 26.0.1, does not fix this FaceTime issue on my Mac and webcam. The other apps (QuickTime, Photo Booth, Zoom, Teams) all continue to operate normally.

Crozermur Author

Level 1

45 points

Oct 21, 2025 1:11 PM in response to Crozermur

Well I can't talk about betas which I guess makes sense since things can change between those and the final release, including things that get fixed.

Ultrapix

Level 1

82 points

Nov 7, 2025 10:51 AM in response to Crozermur

Nope, not for me (using 2 x 27" monitors with built-in webcams).

And of course, now Illustrator and InDesign don't work either :/

Nov 23, 2025 2:24 PM in response to Crozermur

I've got a MacPro (2023) with M2 Ultra chip, Tahoe 26.1, with a couple of monitors including a Thunderbolt Display. Zoom used to work fine, but, I guess, since the upgrade I've been experiencing the same issues expressed in the thread - I can not access the Thunderbolt Display - the only options are iPhones connected. I've tried many "solutions" offered to no avail. Also tried contracting Zoom with no results. I don't usually use FaceTime, so can't address this item.

MacOS Tahoe’s FaceTime won’t connect to Mac mini’s 3rd party webcam