Apple deducted the money but the goods weren't provided

Case 1026681*******

Tesco do not provide receipts if they are lost not unless you have purchased your goods on a Tesco loyalty card yet the monies were taken out the bank


[Edited by Moderator]

Original Title: case 10266******* why have apple taken the money and not provided the goods


Posted on Sep 3, 2025 8:45 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2025 9:16 AM

You posted in the iTunes Store, but it seems you may be talking about a purchase from your Wallet since you mention the Tesco Loyalty Card.


We are users just like you and we have no access to any case number. You are not speaking to Apple here. If you are looking on any recommendations for a resolution, you will need to provide more details:

  • Is this an Apple Pay purchase?
  • What card is involved?
  • What goods were you expecting?
  • How was the purchase made?
1 reply
Question marked as Top-ranking reply

Sep 3, 2025 9:16 AM in response to Stephendaft

You posted in the iTunes Store, but it seems you may be talking about a purchase from your Wallet since you mention the Tesco Loyalty Card.


We are users just like you and we have no access to any case number. You are not speaking to Apple here. If you are looking on any recommendations for a resolution, you will need to provide more details:

  • Is this an Apple Pay purchase?
  • What card is involved?
  • What goods were you expecting?
  • How was the purchase made?

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Apple deducted the money but the goods weren't provided

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