Purchased Aug 19 and for a week the status is only shipment on hold. How many weeks before it could be cleared? who should i follow up with
[Re-Titled by Moderator]
Original Title: shipment on hold
jamidren wrote:
Purchased Aug 19 and for a week the status is only shipment on hold. How many weeks before it could be cleared? who should i follow up with
https://discussions.apple.com/content/attachment/2e356549-da3b-47d4-8c7e-b5d39492fe68
https://discussions.apple.com/content/attachment/657973b6-97b7-4fae-b976-2f70ee72c76d
[Re-Titled by Moderator]
Original Title: shipment on hold
A good start would be DHL.
Customs is experiencing confusion and backlogs over the constantly changing tariff “posturing” and “posts.”
e.g. “How much tariff does the importer owe the U.S. Gov’t “today” for an item assembled in Country X with parts produced in countries X, Y, Z, A, B, & C ??? “
DHL — not wanting to get “stuck” with state-side warehouses full of “non-cleared” cargo — has recently even started imposing restrictions on transporting some U.S.-bound cargo until the U.S. Gov’t gets it’s act together.
For some reason this is a recent concern with Macs built in Vietnam. I don't know the reason.
Strictly guessing, I surmise the local Customs office has been overwhelmed by the enormous volume of Minis being shipped from there.
And it is not just Apple products or DHL, other companies and carriers are experiencing the same thing with imports being stuck in Customs. Everything, including the Tariff rates change on a daily basis, so we will see what tomorrow brings. It is always an adventure when you wake up in the morning.
Shipment on hold for over a week: How to follow up with Apple?
