Iphone 15 Pro Max stopped charging via type C port after 18.6.1 update. Charging works via MagSafe.
I have scheduled a visit to a service centre, until then was wondering if anyone else has experienced something similar and what was the resolution.
iPhone 15 Pro Max, iOS 18
Same issue on a 16 Pro Max, upgrade started on 17/08/25 when I plugged the phone in, then the device switched off and wouldn’t respond to anything apart from a MagSafe power bank.
I managed to hard reset it after 24 hours of trying, ultimately fixed by using a MagSafe power bank and holding the power button for around 5 minutes (I set it up in a jig). USB-C still didn’t work until I restarted the device. The device has restarted randomly twice since.
Took it to Apple, completely useless as they couldn’t pull any crash logs and simply responded “well it’s working now and it passed our 2 tests”.
When I was in store, there were 3 others with the same issue on a mix of 16’s and 16 Pro’s.
My running theory is the upgrade failed due to low battery and the upgrade de-registering the USB-C port temporarily, but long enough for the software upgrade to register that the device doesn’t have enough power to continue.
Same issue on a 16 Pro Max, upgrade started on 17/08/25 when I plugged the phone in, then the device switched off and wouldn’t respond to anything apart from a MagSafe power bank.
I managed to hard reset it after 24 hours of trying, ultimately fixed by using a MagSafe power bank and holding the power button for around 5 minutes (I set it up in a jig). USB-C still didn’t work until I restarted the device. The device has restarted randomly twice since.
Took it to Apple, completely useless as they couldn’t pull any crash logs and simply responded “well it’s working now and it passed our 2 tests”.
When I was in store, there were 3 others with the same issue on a mix of 16’s and 16 Pro’s.
My running theory is the upgrade failed due to low battery and the upgrade de-registering the USB-C port temporarily, but long enough for the software upgrade to register that the device doesn’t have enough power to continue.
Problem is now resolved.
Charging going bad just coincided with the update. The problem was with the 20W adapter, apparently it is fake, which suddenly stopped charging the iphone. The adapter works for other devices.
ashishmahapatra wrote:
Problem is now resolved.
Charging going bad just coincided with the update. The problem was with the 20W adapter, apparently it is fake, which suddenly stopped charging the iphone. The adapter works for other devices.
Great feedback thank you.
could be not related to the update at all but just pure chance of when it happened
the times I've experienced the same issue my steps to resolve it has been
dirt or lint in the ios devices port when that happen to me I clear it out with a match or toothpick
a defect cable, testing with another cable could show if it is so
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If your iPhone or iPod touch won't charge - Apple Support (IN)
Did an additional check - I can listen to music using Type C earpods.
thank you, it might very well be a chance.
I think I can rule out cable as it works on other devices.
Port seems clean enough, but never know.
I would not poke anything into a USBC port, they don't have the same empty space that the good old Lightning had
That uses different wires unfortunately.
my 16 plus still has this issue even on the latest iOS 26
Iphone stopped charging via type C port after update
