Second monitor on Studio through KVM is always black

TL;DR: My new Mac Studio M4 won't send a signal to its second monitor.


I have a new Mac Studio M4 Max running Sequoia 15.4.1. I also have a Windows 11 laptop and two Linux desktop boxes. All 4 of them feed through a 4-port, 2-monitor, HDMI KVM switch so they can share my 2 desktop monitors (a 27" QHD BenQ and a 24" 1200p Dell). The Studio feeds its HDMI port into the BenQ monitor and uses a USB-C-to-HDMI cable to feed the Dell monitor (both passing through the KVM). The Windows laptop uses the same cable configuration as the Studio.


The Windows & Linux computers work just fine with both monitors. The Studio works fine on the BenQ, but it won't send a signal to the Dell. When I look in Display Settings, both monitors show up just fine. When I set the Dell to extend the BenQ, I'm allowed to move my mouse onto the second display, and I can move windows over there, but they display is always just black. If I set the Dell to mirror the BenQ, it's still black, but at least I no longer lose windows into a black hole. When I first power on the Dell, it shows a signal for a few seconds before it goes black.


I've tried a different KVM--same problem. I've tried a different USB-C-to-HDMI cable between the Studio & KVM--same problem. I've tried swapping the monitor cables so that the Dell is fed from the Studio's HDMI port and the BenQ is fed from the USB-C port--same problem--the Dell is still black.


I've tried bypassing the KVM and running the Studio's USB port directly into the Dell's HDMI port. That works fine as a proof of concept, but obviously isn't an acceptable solution because the other 3 computers need to use that monitor, too.


I tried replacing the Dell with a borrowed 1080p monitor, and that works fine. The Dell actually has no native HDMI port (just DisplayPort and DVI-D), so it instead accepts the HDMI cable through a DVI-D adapter.


What is it about the Studio that allows it to recognize the Dell monitor, but refuses to feed a video signal to it without a direct connection? Is there any kind of setting that I can change that will make this work? I don't have the cash to upgrade to a new monitor right now, especially since this setup works with every other computer I own except the Mac.

Mac Studio

Posted on May 7, 2025 8:04 AM

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Posted on May 7, 2025 1:54 PM

there is another factor that may figure into this:


The Mac does not rely on windows-like side-loaded "Drivers" which are actually packages of resolutions and settings for a specific display. Instead, it goes straight to the immutable source -- it asks the display itself.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.


the Mac must see the EDID answer-back THROUGH the KVM to know that a display is present. The video connection alone is not enough.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)



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Second monitor on Studio through KVM is always black

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