Hello Apple family from the past few days I am having an issue when someone call me suddenly my display goes black and I can’t answer the call, it happens a few times in a day I am quite curious because my phone is just 1 month used and I bought it new from Apple Store please help me find out the issue.
[Re-Titled by Moderator]
What model of iPhone do you have? Also, the standard user troubleshooting steps are listed below:
Standard user troubleshooting start with power cycling the phone. Test. Didn't work, the next step is a Force Restart, Force restart iPhone - Apple Support Test. Didn't work, the next step is to restore from a backup. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support Test. Didn't work, the next step is restore to factory, Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support Test. Didn't work, since this is an app, contact the app developer for support. How to contact an app developer - Apple Support
Hello Sir ChrisJ4203 thank you for your reply I have 16 pro max Arabic version.
When I bought that its wasn’t like that but don’t know, is it because of the software update.
Для того шоб його виключити зайдіть в настройки спец можливостей
Please translate in English.
какую опцию мне следует включить или выключить?
Why does my iPhone's display go black during incoming calls?