How do I refund a friend's $100 payment that didn't appear in my Apple Account balance?
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Your friend can cancel the transaction if it was not received by you on their own.
In your Apple Cash transaction history, person-to-person payments appear with a name, phone number, or email address. If the transaction status says pending, the receiver hasn't accepted your payment yet, and you can cancel it.
If you do not accept the money sent to you in 7 days, it will automatically be returned to them. They can contact GreenDot Bank for any further assistance:
Contact Green Dot Bank by calling (877) 233-8552
You can also check the Transaction History for Apple Cash on your device as you may have it set to receive automatically. In that case it requires no action on your part to receive the money and it will be in your Apple Cash. More information about the transactions are available there then what you posted in the Messages screenshot.
