How to resolve 'There is an issue with your payment method' error when changing iTunes country?

Hi. As the title says, I can't change my iTunes country. I tried everything, like providing a valid payment method for the new country, double checking all of the details, removed the previous ones, left my family sharing group and signed out of my iCloud completely. I even tried changing the country on a computer. However it keeps giving error: There is an issue with your payment method. And on the computer, the error is: We've ran into a problem.



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iPhone 12, iOS 18

Posted on Apr 15, 2025 4:11 PM

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Apr 15, 2025 10:45 PM in response to kosta_z

Re: How to resolve 'There is an issue with your payment method' error when changing iTunes country?


Seems Apple expects Shipping / Billing address and address associated with card / payment method to match

on iPhone: Try going to Settings > [Your name] > (look for Payment / Billing and Delivery / Shipping)

Else:

For iTunes Support:

Choose your country or region - Official Apple Support


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How to resolve 'There is an issue with your payment method' error when changing iTunes country?

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