How to set up Apple Wallet when it's not working

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

"Apple wallet is not working: I was trying to set up my apple wallet but still it’s not working. Need help to sort out this issue"

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"Not working". How so?

Troubleshooting to Adding a Method of Payment:



A. Sites to Use:

• Change, Add, or Remove Apple ID Payment Methods - Apple Support. See if you can manage your method of payment there.
• Payment Methods that you can Use with your Apple ID - Apple Support. See if your method of payment is an option in your location.

B. If Declined:

Go Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support

No Success?

C. Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary