Messages not working on Mac since upgrading to Sequoia 15.4

I updated to Mac OS 15.4 yesterday and suddenly messages won't sync with my iPhone, send, or receive messages properly. Some messages go through as text/sms instead of iMessages, most don't go through or come in at all. I thought I was able to solve the problem yesterday after repeatedly logging back into iCloud and rebooting my computer, but today the problem resurfaced.


I have already tried logging out of Messages, signing back into iCloud, disabling Private Relay, rebooting my computer, pressing "sync now", and verifying all the settings on my phone and iCloud account (including Text Message Forwarding) are correct. Nothing seems to fix it! I have looked for a Messages-specific software update in the App Store but there doesn't seem to be any.


Off-topic, I also had to disable notifications from the News app on my computer after installing the update yesterday because I am getting multiple notifications per second about news articles published last year.

MacBook Pro 16″, macOS 15.4

Posted on Apr 5, 2025 11:40 AM

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Posted on Aug 11, 2025 10:14 AM

I had this same issue after updating to Sequoia the other day. Unable to send any messages as iMessage.


But it's fixed now after I logged out of my iCloud account on my macbook and logged back in. The settings look a little different, as if they've been updated, and the messages are sending now as iMessage. So my hunch is that there was an issue with the OS update that glitches when the user is logged in to iMessage and it won't properly update the Messages app until you log out and log back in.


It took me a few tries to log back into my iMessage, it failed a couple times and I was worrying I had made the situation worse. But a few minutes later I tried a third time and it works fine, and now everything's working again.

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Aug 11, 2025 10:14 AM in response to jaschreiber

I had this same issue after updating to Sequoia the other day. Unable to send any messages as iMessage.


But it's fixed now after I logged out of my iCloud account on my macbook and logged back in. The settings look a little different, as if they've been updated, and the messages are sending now as iMessage. So my hunch is that there was an issue with the OS update that glitches when the user is logged in to iMessage and it won't properly update the Messages app until you log out and log back in.


It took me a few tries to log back into my iMessage, it failed a couple times and I was worrying I had made the situation worse. But a few minutes later I tried a third time and it works fine, and now everything's working again.

May 2, 2025 9:40 AM in response to jaschreiber

I think there are a slew of problems being mixed together here, but this solved at least some of my problems AND I HAVE NOT SEEN THIS SOLUTION ELSEWHERE IN SPITE OF A LOT OF GOOGLING:


Following an update to 15.4.1 (skipping 15.4, and enabling ADP at roughly the same time), syncing between phone and Messages.app stopped, and I could not send SMS (i.e. to non-Apple-phones) from OSX. Turning on iCloud sync was a non-starter for me, due to the volume of messages (due to the fact that too many people refuse to use email for non-urgent messages--personal kvetch). Besides, this worked just fine without iCloud previously, and I've found avoiding iCloud entirely makes my computing experience more deterministic.


In messages.app, under settings, under "iMessage", the "you can be reached ..." option for my phone number had been deselected. As a result "start new conversations from" was using my email address, which is no bueno for SMS. Ticking the phone number box changed the default "start new..." setting, and I can now send SMS, and at least some syncing appears to be happening that wasn't.


Q: is there any difference in the two colors of green (not blue) text bubbles when sending to Android? The closest answer I could find was from Gemini, which I don't trust: "The slight differences in the green color are likely minor variations in how the app renders or visualizes the message bubbles. They both still represent the same underlying message type: a standard SMS/MMS text. "

Apr 30, 2025 10:44 AM in response to jaschreiber

**TEMPORARY FIX**


Just spent 45 mins on the phone with Apple support trying to fix iMessage not syncing or sending on my Mac. After jumping through a bunch of steps (including deleting some system library files), they had me create a brand new user profile on the Mac and sign into iCloud/iMessage there. Surprisingly, everything worked perfectly under the new profile—so it seems like the issue is tied to something corrupted in my original user account. Waiting to hear back from Apple Engineering, but in the meantime, if anyone else is dealing with iMessage issues, try testing it on a new user account. Curious if anyone’s had luck fixing it without having to switch profiles completely.

Jun 7, 2025 8:02 AM in response to jaschreiber

I had this issue too (in the shape of Messages being super busy with the rainbow wheel shortly after launch, to the point of being completely unusable).

Solved by deleting /Users/you/Library/Messages and restarting the Mac. Note that this might lead to loss of message history, but in my case the Mac was less than a week in use, so not an issue.

May 12, 2025 4:17 PM in response to blu68camaro

It's clear that's what being described here is a whole slew of very different problems, so people saying "I did this and it fixed 'it' " isn't really telling us anything about any one of our specific problems.


I was not able to SMS to Android, and for me, the update had unticked the "send from this phone number" box, but left the "send from this email" box in Message settings. This configuration would never work for Android, and that part of my problems went away when I re-ticked the box. Good luck.

Aug 15, 2025 3:17 PM in response to Mann

  • Have you contacted Apple directly?

Contact Apple Support - Apple Support

  • Logging out of iCloud and back in has solved the issue for many seen here. Have you done that?
  • Are you using a VPN?
  • Have you verified that it still does not work reliably in Safe Mode? Start up your Mac in safe mode - Apple Support
  • Are you running any AntiVirus known for blocking ports?


I have a MBP M4 on Sequoia and an Intel MBP that went from Ventura to Sonoma and now Sequoia without any problems messaging and they also appear on the iPhone as well. Waiting for Apple to solve a problem for you that is not affecting the vast majority of users is not likely going to lead to a resolution. If you do not want to call Apple or schedule a Genius appointment, then you would have to at least let us know what steps you have taken yourself.


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Messages not working on Mac since upgrading to Sequoia 15.4

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