Unable to install macOS Sequoia update 15.4 on my MacBook Pro

Experiencing an issue with installing the macOS Sequoia 15.4 (24E248) software update. Chip: Apple M1 Pro.

The internet connection and power are stable, and I have rebooted the system multiple times, but the issue persists.

Tried updating both via the GUI and CLI:


CLI: Prompts for a password, then exits without any error, even when using the --verbose flag.


GUI: Asks for authentication twice, then returns an error without providing any additional details.



[Re-Titled By Moderator]

MacBook Pro (2021)

Posted on Apr 2, 2025 2:29 AM

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Posted on Apr 9, 2025 6:58 AM

We've been facing this at my workplace. I spent some time testing things and the one thing that actually ended up working is running the following script:

sudo softwareupdate --fetch-full-installer --full-installer-version 15.4 --launch-installer -R


Pretty much pulls the full installer for 15.4 and will download it to your Mac. It should auto launch the installer after (Don't worry it will not wipe the device). If it doesn't auto launch the installer should be in the applications folder in finder.

184 replies

Apr 4, 2025 3:13 PM in response to nicolas_h

This is precisely the problem I'm having. Earlier this year an iOS update did the same thing to my iPhone; stuck in the infinite reboot loop with no option but to wipe the system. Over 30 years using Apple products, I can't recall ever having this kind of catastrophic failure, let alone twice in six months. Sure, there were bad updates that got next-day patches, but a "you need to wipe your entire hard drive and start all over again" kind of failures just never happened.


Now I have to spend my weekend resetting and reinstalling and re-setting up the system.


This is a MacBook Pro 14" M3.

The upgrade was suggested by the system itself in Settings; I was just using the normal upgrade mechanism.

macOS 15.3.2 -> 15.4 was attempted.

Apr 5, 2025 5:07 PM in response to xmddmx

My panic log starts with


panic(cpu 3 caller 0x0): t8020dart 0xfffffdf028490000 (dart-disp0): Can't ignore lock validation @t8020dart.c:535


This thread suggests the "dart-disp0" is likely a crash in a low-level display / GPU driver.


My M1 mac mini was connected like this:

M1 Mini -> Apple USBC to VGA Adapter [VGA output ] -> 4 port KVM Switch -> VGA Monitor
Apple USBC to VGA Adapter [USBA output ] -> 4 port KVM Switch -> Keyboard and Mouse


So thinking the KVM switch or VGA adapter might be causal, I repeated my test after making this change:

M1 Mini -> HDMI cable -> HDMI monitor
M1 Mini -> USBA -> keyboard -> mouse


So both the VGA monitor and 4 port VGA/USB KVM switch were totally removed.


Result: exact same crash.


panic(cpu 0 caller 0x0): t8020dart 0xfffffdf052308000 (dart-disp0): Can't ignore lock validation @t8020dart.c:535



Bummer.


Apr 6, 2025 10:26 PM in response to nicolas_h

I decided to end the call when the agent informed me that nothing could be done, so I took matters into my own hands and resolved backing up my files. A few hours later, I called back to speak with a different agent, who sounded more optimistic about troubleshooting, although I was still in the process of creating backups. I plan on calling again tomorrow, hoping to speak with someone more experienced who can help resolve the issue.

Apr 7, 2025 10:37 AM in response to nicolas_h

l could go down that path but I'm taking it in to attempt further recovery methods before reinstalling a new os.


I did use an older late 2013 Macbook pro to move my files/data using Recovery > Utilities > Share Disk... Manually backed up on a 4gb SSD.


I'm hoping that by taking it in that they are able to fix the installation process or boot up instead of having to do a fresh reinstall. We'll see how it goes. I'll report back with the outcome.

Apr 7, 2025 5:10 PM in response to Edward Martz

Mr. Martz - Thank you for taking the time to keep us all up to date on your progress. I'm curious - Did the Genius Bar have any insights into MacOS 15.5? I ask because I've seen a couple folks here say that they were able to update to 15.5 bta without problems. If there is hope for 15.5 maybe folks running Sonoma 14.7.5 could just wait until the full version of 15.5 comes out.

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Unable to install macOS Sequoia update 15.4 on my MacBook Pro

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