How to retrieve Apple Cash sent to a non-tech-savvy recipient?

I sent my son my Apple Cash some time ago, as a little surprise fun money thing, but he's not tech savvy and can't figure out what's wrong, he can't access it. I don't know why because I'm not much more savvy than he is (unfortunately) can anyone help me get it back to my account or help him use it?



[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 18

Posted on Mar 8, 2025 9:54 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2025 10:40 AM

If the cash transfer is still listed as pending, you can cancel it.


If you have an issue with an Apple Cash transaction - Apple Support


That’ll revert the cash to you.


If the transfer is completed and cannot be cancelled, then the cash was accepted by the recipient.



Once you get the money back, you can decide whether to try again.



Here is how this is supposed to work, with the prerequisites:


Send and receive money with Apple Cash - Apple Support



If this Apple Cash usage is new to the recipient, identity verification can be required:


Verify your identity for Apple Card or Apple Cash - Apple Support


5 replies
Question marked as Top-ranking reply

Mar 8, 2025 10:40 AM in response to Shoni

If the cash transfer is still listed as pending, you can cancel it.


If you have an issue with an Apple Cash transaction - Apple Support


That’ll revert the cash to you.


If the transfer is completed and cannot be cancelled, then the cash was accepted by the recipient.



Once you get the money back, you can decide whether to try again.



Here is how this is supposed to work, with the prerequisites:


Send and receive money with Apple Cash - Apple Support



If this Apple Cash usage is new to the recipient, identity verification can be required:


Verify your identity for Apple Card or Apple Cash - Apple Support


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How to retrieve Apple Cash sent to a non-tech-savvy recipient?

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