Activity rings frozen on Apple Watch and iPhone despite not being paused

Hi,

I haven’t paused my activity rings, but they are showing so on my Apple Watch and my past days on iPhone, although are not paused on the app.

Tried to pause and reactivate, restart iPhone and AppleWatch, no success


[Re-Titled by Moderator]

Apple Watch Series 7, watchOS 11

Posted on Mar 6, 2025 2:56 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2025 7:40 AM

Did you already try to force restart your iPhone and Apple Watch?

Force restart iPhone - Apple Support

To force restart your watch, press and hold the Digital Crown and the Side button together for about 10sec, until the Apple logo comes back again.


If this does not work, unpairing the watch would be the next step:

Unpair and erase your Apple Watch - Apple Support

12 replies
Question marked as Top-ranking reply

Mar 6, 2025 7:40 AM in response to Jet787

Did you already try to force restart your iPhone and Apple Watch?

Force restart iPhone - Apple Support

To force restart your watch, press and hold the Digital Crown and the Side button together for about 10sec, until the Apple logo comes back again.


If this does not work, unpairing the watch would be the next step:

Unpair and erase your Apple Watch - Apple Support

Mar 6, 2025 10:50 AM in response to Jet787

Unpairing the watch will erase all content, but, since the watch backup is part of the iPhone backup, you can restore your data when you pair it again.


...

Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.

Now you can set up your Apple Watch again or turn it off if you're selling it or giving it away.

...

copied from: Unpair and erase your Apple Watch - Apple Support


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Activity rings frozen on Apple Watch and iPhone despite not being paused

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