iPod no longer works with Sequoia

I have two older iPod models (a Classic 5th gen and a Nano gen 3). Both worked fine under Sonoma running on my Mac mini M1. (including sync to the Music app).


Since the Sequoia upgrade, they will not connect to my Mac via USB. The Finder will recognize the device, but states that the device could not be read, and that I should click "Restore" to restore the device to factory settings. Unfortunately, the attempt to factory restore the iPod doesn't work either.


Anyone else seeing this issue? I hate to have to keep an older Mac around just to sync these devices.

Posted on Feb 19, 2025 8:34 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 20, 2025 2:21 PM

Yes, I know these devices are old. But they worked fine until Sequoia. Sequoia evidently still has the features in both the Finder and the and the Music app to recognize those devices. Something changed, though, that prevents these features from reading the devices. If Apple was going to remove support for these devices, then they should have removed those iPod features and made a note. I suspect though that some other change has been made (security related, perhaps) that wasn't regression tested. (they did this once before -- in Ventura, I think -- where iPod connectivity was lost, but returned in a subsequent update).


Yes, I know that these devices don't owe me anything. We can discuss how relevant they are. I would submit, though that they're more usable as digital music players than the other technologies that you reference that have been obsoleted. (but in case you haven't noticed, vinyl LPs are making a comeback - they have sonic advantages over the "over-processed and compressed" digital music formats we see today).


But the iPod is still a very usable digital music player It's still compatible with digital audio formats available from almost every source (such as MP3 and AAC format). It has the advantage of being a totally stand-alone device, not requiring cellular or network connectivity. That means they can be used almost anywhere. Sync music, plug in speakers or headphones, and listen away.


They also provide an alternative to using a smartphone as a player. I don't have to worry about battery drain or storage space on my phone just to play music.


23 replies
Sort By: 

Apr 1, 2025 5:19 PM in response to PERockwell

Ok, I've made several comments after having no luck whatsoever in getting my iPod classic to work with Sequoia, the last being somewhat irreverent (I'm a musician ... goes with the territory) and suggested, somewhat sarcastically, that after all my ranting and raving it would probably start working on its own, knowing of course that it likely won't, and this afternoon I tried hooking it into the music app on my MacBook, and it worked ... now it's completely content with itself. I don't get it. Of course, it's April 1st, and I'm waiting for the clown's face to pop up and scream "April fool!!!" Check back with me tomorrow .... (sigh)

Reply

Apr 1, 2025 8:49 PM in response to Jonathan Milenko

Got it working. It's possible the contacts on my 30 pin cable are performing badly due to age.

If I had two Macs, & two cables I could do conclusive all-other-things being equal tests to pinpoint the problem conclusively.

I do have two 2nd Generation Nanos, which have been helpful in this process.

Reply

Apr 4, 2025 8:11 PM in response to PERockwell

I updated my 2024 MacBookPro to Sequoia 15.4 to no avail. I still am not able to sync. Using the right side USB-C port I AM able to get the laptop to recognize the ipod but it prompts me to restore.


My situation is a particular one as I lost everything in the LA fires back in January so this ipod which was in my vehicle has my whole music collection. I can't restore. I also wish there was a way to pull off the music so I can backup my ipod.

Reply

Apr 4, 2025 8:39 PM in response to apple__username

There is a way to get all of your music off the iPod and into AppleMusic on your Mac.


Plug the iPod into your Mac and "Enable disk use" so the iPod mounts like any other HDD.


Click on the iPod so you can see its contents. Should be 3 folders called - Calendars Contacts & Notes


Click the "cmd" "shift" "." keys at the same time. This will reveal the invisible folders.


Navigate to the now visible but greyed out, iPod_Control : Music. In there you will find many folders called something like F00 & F44.


WITHOUT Apple Music running copy all of those folders into the Music : Media : Automatically Add to Music folder.


Start Apple Music and it will do as the folder says "Automatically Add to Music".


Apple Music will organise everything back into Artist and Albums ect.


NOTE. When I've needed to do this in the past I have always created a new Admin User, logged into it and used that with the fresh copy of Apple Music so as to not inadvertently do any harm to my music library.


Once the library is organised you can copy and add the albums your primary music library as you need.



Reply

Apr 5, 2025 8:24 AM in response to PERockwell

I was having the same problem with an iPod Classic 160 GB (gen 6?). I had wiped it and restored using Sequoia 15.3, but then I could only see it as an external drive. Following the Sequoia 15.4 update I was able to see the iPod in the Music App, and it prompted me to go to Finder to complete setup. Now it appears to be syncing normally.


I also changed 30-pin cables, but I don't know if that was the problem. I'll have to wait until the sync is complete to test.


I will eventually upgrade this with a new battery and storage, but it seems to be working again as stock.

Reply

iPod no longer works with Sequoia

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.