Mac mini M4 Pro sporadically loses connection with external monitor

Just got my Mac Mini M4 Pro a few weeks ago. As of late, I've been having my external monitor LG 49WQ95C-W not show any connection. Unplugging/re-plugging the USB-C cable does nothing or even messing with the monitor settings. I have to hard shutdown the Mini and turn it back on for the display to show again. I isolated this issue with the monitor's USB-C connection by testing out the monitor's HDMI (used an HDMI to USB-C) and it was able to display correctly during the moments when the USB-C connection wasn't working. I've tried using a different USB-C cable like a Thunderbolt 5 cable and still no luck, aside from rebooting the Mini. The LG monitor is new with around 64 hours of usage. This happens when the display goes to sleep and I'm trying to wake it up. When I updated the Mini to 15.3.1, during the update reboot process, the display got messed up as well and I had to hard reboot it.


Could this be a Mac Mini issue or LG?


[Re-Titled by Moderator]

Mac mini, macOS 15.3

Posted on Feb 11, 2025 12:46 PM

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29 replies

Jun 20, 2025 10:02 AM in response to resonance159

I've been getting the same issue with an M4 and LG 32" monitor. In fact there's another topic regarding this issue. From the info in the other topic it's not system, cable or monitor related. It appears it's a hardware issue, with M2, M4 and, I believe, M1 Minis experiencing the same problem.


All we can do is report the problem at the Apple Mac Minifeedback page: Mac Mini Feedback.  

Apr 10, 2025 7:14 AM in response to KepikMusic

Exact same issue with my M4 Mini and 2 identical Asus ProArt 27" 1440P displays. The HDMI connected display is fine, but the USB-C/Thunderbolt to DisplayPort one will not display with a system reboot. I must power cycle the monitor for it to display. I also bought the separate cable, since only a DP to DP cable was included in the box.


Extremely aggravating.

May 21, 2025 12:01 PM in response to KepikMusic

Got the issue after updating to Sequoia 15.5 this morning on my Mac Mini M4 Pro (5/21/2025). Turns out the reason is the USB-C cable that came with the monitor is not a USB 4 (or Thunderbolt 4) or up. After I tried Thunderbolt 4 and 5 cables, the USB-C display connection back to normal. It was fine right before the update - might be some software requirement updated. Hope this helps!

Feb 21, 2025 11:11 AM in response to Rollydolfo

Well that's interesting to know! This past week, my monitor has been constantly losing connection overnight. Could be when I set my LG monitor to go into deep power saving mode which happens outside of the OS.


So I gave in and got an HDMI cable, and thankfully, I'm still getting the 144hz refresh rate! It also turns out, using the built-in KVM switch, doesn't require a USB connection. I'll only need it if I want to utilize the USB A ports that's on the monitor.


Jun 20, 2025 8:56 AM in response to KepikMusic

I've been having similar issues.


Purchased my Mac Mini m4 base model on launch and a few times a week the screen goes blank for a few seconds then comes back.

Issue persists across an LG C1 TV, LG C4 TV and Dell ultra wide.

I've tried 3 different HDMI cables - all HDMI 2.1 certified, 2m and 1m in length.


I think it's the Mac itself at this point. Has anyone found a fix?

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Mac mini M4 Pro sporadically loses connection with external monitor

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