Is this an Apple Pay scam?

I got this text today…

from this number…. +1 (205) 581-6***


Important:  $171.30 was charged to your Apple ID via Apple Pay. Contact Apple Support if this wasn't you (877) 683-1***


I called the 877 number and a foreign accent said… ‘welcome to customer service’. I asked who’s customer service? The person replied… “apple customer service”. I said, I must have the wrong number, then he said, ‘which customer service are you looking for?’ I didn’t answer… he said something to someone else, and I heard a lot of other operators… yacking… I hung up.

Is this a scam?


[Edited by Moderator]

Apple Watch Series 8, watchOS 11

Posted on Jan 27, 2025 8:29 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2025 8:31 AM

I received the same message, after reading your post, I’m sure it’s a scam. Foreign scammers work in call centers and it sounds like that’s exactly what you called, plus I’ve never gotten a text when using Apple Pay. I’d block the number and move on.

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Jan 28, 2025 8:31 AM in response to reimimed280

I received the same message, after reading your post, I’m sure it’s a scam. Foreign scammers work in call centers and it sounds like that’s exactly what you called, plus I’ve never gotten a text when using Apple Pay. I’d block the number and move on.

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Jan 28, 2025 9:08 AM in response to nikypj

I agree. Done and done. They get smarter every day. I only wish there was a way to forward these emails to authorities. . Who actually did something… but, I get it. What can they do. I feel for all of the people that get scammed and never share it with the world because they are embarrassed. It’s sad and it gives the scammers more power. Arrrgghhh

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Feb 25, 2025 12:46 PM in response to roddric

roddric wrote:

Got the same message:

Warning Message: A charge of $173.45 was made via Apple-Pay at AppleStore If this is incorrect, Contact AppleSupport 1-88***619

[Edited by Moderator]

Delete and ignore it, and do stay vigilant out there!

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Mar 17, 2025 8:42 AM in response to reimimed280

I continued talking with the person and he asked me to download an app that would allow him to scan my phone. He said it is the only way they could prevent it from happening again. I asked if I could see the charge because I thought maybe I did it and couldn't remember it and he said it won't show up because it has been put on hold. I'm so glad I got suspicious before allowing him to scan my phone. He kept insisting - "it is the only way...." So I hung up.

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Mar 28, 2025 7:50 AM in response to AngiePBear

“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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Is this an Apple Pay scam?

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