Is this an Apple Pay scam?

I got this text today…

from this number…. +1 (205) 581-6***


Important:  $171.30 was charged to your Apple ID via Apple Pay. Contact Apple Support if this wasn't you (877) 683-1***


I called the 877 number and a foreign accent said… ‘welcome to customer service’. I asked who’s customer service? The person replied… “apple customer service”. I said, I must have the wrong number, then he said, ‘which customer service are you looking for?’ I didn’t answer… he said something to someone else, and I heard a lot of other operators… yacking… I hung up.

Is this a scam?


[Edited by Moderator]

Apple Watch Series 8, watchOS 11

Posted on Jan 27, 2025 8:29 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 28, 2025 10:27 AM

You can also forward these emails to Apple at:

reportphishing@apple.com


36 replies
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Mar 27, 2025 12:56 PM in response to reimimed280

Just had the same thing happen. Called the number and got an Indian accent from a call center. I gave him the order id # and he asked for my name so I just said “if you have the order ID number and can view my account you should be able to see my name and Apple ID, correct?” “Sir I just need your name” “how did you see I was charged $177 to my Apple ID if you can’t see my name?” Then he hung up. Never heard of a support operator hanging up mid call….


don’t give them an inch. 10000% scam

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Apr 4, 2025 10:20 AM in response to cathryn23

Answering the number and claiming to be Apple is the whole point of those scams where they attempt to get your Apple ID/Password. It also alerts them that you are susceptible to being scammed if you call back, so you will get more of them.


Simply never call a number or click a link provided in an email/message and provide any personal information. Problem solved! Verification of any message is always possible by dealing with the company/financial institution directly with known contact info, not one they send you to use.

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Apr 8, 2025 10:48 AM in response to reimimed280

I had the same experience. I took it a little farther and they directed me to go to the apple store and get an app called ConnectWise Control then started walking me through a log on proceedure. She said it was so I could connect to the Apple security server. All along the way I was asking questions. We even got disconnected a couple of times and she kept calling me back. It was not very long after I asked her why calls were coming in as "potential scam" the she got irrate with me and accused me of wasting her time. That was pretty rich, I told her I would quit waisting her time if she promised not to call me back and ended the call.

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Apr 10, 2025 11:15 AM in response to Troystathos

Troystathos wrote:

An Apple Pay Transaction of $446.89 at the Apple Store was detected.If this is Incorrect Please Contact Support Team at 1-8**-7**-***8

I’m sure it’s a scam.

Just like all other posts, that is a scam as well. Nothing unusual. You would never call a number in such a message anyway, so just like with all the others that attempt to scare you and request that you call a number they provide, delete and move on with your day.

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Is this an Apple Pay scam?

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