Is this an Apple Pay scam?

I got this text today…

from this number…. +1 (205) 581-6***


Important:  $171.30 was charged to your Apple ID via Apple Pay. Contact Apple Support if this wasn't you (877) 683-1***


I called the 877 number and a foreign accent said… ‘welcome to customer service’. I asked who’s customer service? The person replied… “apple customer service”. I said, I must have the wrong number, then he said, ‘which customer service are you looking for?’ I didn’t answer… he said something to someone else, and I heard a lot of other operators… yacking… I hung up.

Is this a scam?


[Edited by Moderator]

Apple Watch Series 8, watchOS 11

Posted on Jan 27, 2025 8:29 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 28, 2025 8:31 AM

I received the same message, after reading your post, I’m sure it’s a scam. Foreign scammers work in call centers and it sounds like that’s exactly what you called, plus I’ve never gotten a text when using Apple Pay. I’d block the number and move on.

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Mar 27, 2025 12:56 PM in response to reimimed280

Just had the same thing happen. Called the number and got an Indian accent from a call center. I gave him the order id # and he asked for my name so I just said “if you have the order ID number and can view my account you should be able to see my name and Apple ID, correct?” “Sir I just need your name” “how did you see I was charged $177 to my Apple ID if you can’t see my name?” Then he hung up. Never heard of a support operator hanging up mid call….


don’t give them an inch. 10000% scam

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Apr 4, 2025 10:20 AM in response to cathryn23

Answering the number and claiming to be Apple is the whole point of those scams where they attempt to get your Apple ID/Password. It also alerts them that you are susceptible to being scammed if you call back, so you will get more of them.


Simply never call a number or click a link provided in an email/message and provide any personal information. Problem solved! Verification of any message is always possible by dealing with the company/financial institution directly with known contact info, not one they send you to use.

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Apr 8, 2025 10:48 AM in response to reimimed280

I had the same experience. I took it a little farther and they directed me to go to the apple store and get an app called ConnectWise Control then started walking me through a log on proceedure. She said it was so I could connect to the Apple security server. All along the way I was asking questions. We even got disconnected a couple of times and she kept calling me back. It was not very long after I asked her why calls were coming in as "potential scam" the she got irrate with me and accused me of wasting her time. That was pretty rich, I told her I would quit waisting her time if she promised not to call me back and ended the call.

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Apr 10, 2025 11:15 AM in response to Troystathos

Troystathos wrote:

An Apple Pay Transaction of $446.89 at the Apple Store was detected.If this is Incorrect Please Contact Support Team at 1-8**-7**-***8

I’m sure it’s a scam.

Just like all other posts, that is a scam as well. Nothing unusual. You would never call a number in such a message anyway, so just like with all the others that attempt to scare you and request that you call a number they provide, delete and move on with your day.

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Apr 11, 2025 2:29 PM in response to AngiePBear

Where do you get your misinformation from?! I work in the field and this is not true. This was pertaining to OFFENSIVE cyber targeting of Russia by the U.S. and doesn’t include the NSA’s activities. This was done in an effort to get both Russia and Ukraine to the negotiating table. Suspend OFFENSIVE cyber targeting, not defensive investigations, prosecutions, etc. Unreal.

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Is this an Apple Pay scam?

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