My new iPad of 2 months doesn't have 3 months free Apple Arcade

Lectris wrote:

I bought a new iPad Air 13 inch and it says I should recieve 3 months free Apple arcade but I can't claim it. I have 3 months free apple fitness and news which I have not claimed and I wish to exchange it for Apple Music and Apple Arcade if possible.

This offer?

https://offers.applearcade.apple/

Apple free-trial offers are usually only open to those that have never subscribed to the service before, either directly or via Apple One.

Here’s the footnote with the offer details:

1. New and qualified returning subscribers only. $6.99/month after free trial. Only one offer per Apple ID and only one offer per family if you’re part of a Family Sharing group, regardless of the number of devices you or your family purchases. This offer is not available if you or your Family have previously accepted an Apple Arcade three months free offer. Offer good for 3 months after eligible device activation. Plan automatically renews until cancelled. Restrictions and other terms apply. Game availability varies. Some content may not be available in all areas.

Also this:

After setting up your new device, you will have 93 days to activate your free Apple Arcade subscription.

If no one involved has subscribed before, check with Apple Support.

If you are eligible per the above, contact Apple Support: Official Apple Support

And nobody around here can swap offers. Only Apple. If they’re willing.