Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Upgraded to Sequoia 15.2 - All Sent Emails Gone

Upgraded early January 2025 then days later all my sent emails are gone. 3 hours with Tier 2 support, rebuild of email database, no recovery on all devices including WebMail. IMAP correct settings. Apple has offered NO solution to fix this issue other than lets do a "push" on our side to see if your "sent" emails will show up in 2 hours "it can take sometime". Not the right answer.


Anyone out here have the same issue and a solution? Much appreciation.

MacBook Pro 14″, macOS 15.2

Posted on Jan 19, 2025 4:49 AM

Reply
1 reply

Jan 19, 2025 4:59 AM in response to andreafromnashua

andreafromnashua wrote:

Upgraded early January 2025 then days later all my sent emails are gone. 3 hours with Tier 2 support, rebuild of email database, no recovery on all devices including WebMail. IMAP correct settings. Apple has offered NO solution to fix this issue other than lets do a "push" on our side to see if your "sent" emails will show up in 2 hours "it can take sometime". Not the right answer.

Anyone out here have the same issue and a solution? Much appreciation.


Sadly, using the Webmail Portal of your email account and the messages are gone / missing ?


Using the IMAP protocol in Apple's email Client is not going to bring the missing email back


The point being


If the emails are not on the Email Servers - they are gone. Full Stop


You may consider speaking to the Service with whom your email account is registered with


Perhaps they are having issues Their side



Upgraded to Sequoia 15.2 - All Sent Emails Gone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.