iPad Restore Won’t Work

Question

iPad Restore Won’t Work

I’ve already pressed update and restore numerous times but when the process is finished this keeps popping up making me do the whole thing again

iPad Air, iPadOS 17

Posted on Jan 19, 2025 12:38 AM

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Answer 1

Top-ranking reply

trixiedinosaure Author

Level 1

15 points

Jan 19, 2025 7:20 AM in response to LotusPilot

I tried to restore it again but after the process is done, it states that the ipad is done restoring and is ready to restart. After a while, the apple logo appears but the next thing that pops up is the same thing. It still tells me to connect it to a computer to be restored. What should I do? Is it still fixable at this point?

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Answer 2

Jan 19, 2025 4:38 AM in response to trixiedinosaure

Your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support

If you can't update or restore your iPad - Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed - or more recent Apple Devices App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 3

Jan 19, 2025 10:49 AM in response to trixiedinosaure

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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