iPhone 16 Pro not receiving group text messages

I upgraded to the iPhone 16 Pro about a month ago and started noticing that I am NOT getting 99% of my group text messages. I have spend 12+ hours on the phone with Verizon support or Apple support and no one can resolve my issues. I have reset the network, hard reset my phone, turned off RCS, I have even swapped out phones. The problem still persists. Is anyone else having this problem? Is it just me?


[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Jan 8, 2025 12:28 PM

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Posted on Sep 3, 2025 11:56 AM

Verizon had to resynchronize my MMS.


i could not do any group text with that included at least 1 android phone. It took me 4 hours of internet searching, a phone call with Apple, and two phone calls to Verizon. I had to specifically ask Verizon to check my MMS to be sure I wasn’t blocked, then finally they thought to resynchronize MMS. Tremendous waste of time for me. If you call your carrier, be sure to ask directly about MMS blocking and / or resynchronization or else they might not think of it.

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iPhone 16 Pro not receiving group text messages

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