Constant rebooting on iPhone 15 running iOS 18.2

Details:

iOS version 18.2

iPhone 15 Pro - model MTQV3LL/A

All third party apps up to date as of this posting.


My iPhone has rebooted 29 times today. Phone will power down, Apple logo will appear, phone will boot up and stay up for anywhere from 30 seconds to 10 minutes. I cannot tell what might trigger a reboot. I finally did a forced restart (volume up, volume down, hold power) to try stop the constant rebooting, and it seems to have worked thus far. I might actually be able to call family on Christmas on my phone. What a time to be alive.


This is the third time I've had this issue since updating to iOS 18.2 on 12 December 2024. Each time, the iPhone seems stuck in this loop until I do the forced restart method.


After about 15 or so reboots, I begin to get messages about completing a repair to the iPhone's back glass. I've never repaired the back glass. Everything on my phone is factory OEM. I've noticed my battery's overall health has dropped by 4% or so since this error first happened.


Is anyone else having this issue? Has anyone found a fix? I'm currently backing up to my MacBook in case this needs a factory reset and reinstallation, but at this point I'm not sure if it's an issue with hardware, iOS, third-party apps, or some combination of the above.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Dec 25, 2024 2:19 PM

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5 replies

Jan 13, 2025 6:01 PM in response to glideprunes

glideprunes wrote:

any luck with this? Exact same thing is happening to me

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.


Otherwise, restore iOS using your computer→Restore your iOS device from a backup - Apple Support

Jan 14, 2025 7:22 PM in response to drichardgreen

I tried Lawrence’s solution, however the issue remains. I have noticed it seems to occur when the screen is dim on the Lock Screen and I press the side button to wake up the phone. The same occurs sometimes when the screen is off in my pocket, I raise it to wake, and press the side button.


Of note, my battery capacity shows 88% and normal health, but my battery charge appears to drain quite steadily even with limited usage.

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Constant rebooting on iPhone 15 running iOS 18.2

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