Level 1

47 points

Mail practically unusable after 18.2 - is it possible to revert update?

The iOS 18.2 update has now caused me to miss several important emails. The extra steps needed to find messages is a disaster. I have used Apple Mail for many years but for the first time I am now looking for an alternative.

Is it possible to configure Apple Mail to not use the categories introduced in 18.2 or alternatively to roll back the update so that I can have a usable mail app again.

EDITED to ADD

Thanks to Macrumors I have found that you can indeed turn off the Category view by tapping on the three dots in top right and selecting List View. It is a bit of a nuisance as doing it in All mail does not apply to all accounts and you have to apply the change individually to all accounts in your app.

A thought for Apple to ponder - just because you can do something, does not mean you should!

iPhone 14

Posted on Dec 23, 2024 1:44 AM

⚠️

Top-ranking reply

gailfromct

Level 1

40 points

Posted on Feb 3, 2025 7:44 AM

The display of emails is awful. I do not want the app deciding which messages to display. I want my unread messages displayed in my inbox by date along with new message. Apple has taken a simple application that's worked just fine and made it a nightmare. I've missed several bill payments because apple thinks it knows a better way to display my mail. How can I restore the old settings.

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Mar 3, 2025 2:33 AM in response to IdrisSeabright

Not the same as reverting back tho is it!

Mar 3, 2025 6:27 AM in response to BigstevieAdans

BigstevieAdans wrote:

Not the same as reverting back tho is it!

Reverting back is not an option.

Mar 6, 2025 12:58 PM in response to MikeT118

That doesn’t sound like issues with the mail app, it is more likely a communications issue.

Mar 7, 2025 7:06 AM in response to Barrbarrtoo

Have you checked the email account on other devices or webmail, to see if the “missing” emails are there? If they aren’t it has nothing to do with the Apple email app.

Mar 7, 2025 8:50 AM in response to Lawrence Finch

Outlook express is another email app.

Wileyman

Level 1

14 points

Mar 13, 2025 11:32 AM in response to cianalas

I want my unread messages displayed in my inbox by date along with new messages.

Wileyman

Level 1

14 points

Mar 13, 2025 12:18 PM in response to Lawrence Finch

Good job! Fixed it

Mar 13, 2025 1:14 PM in response to Wileyman

Great, glad I could help!

Mar 18, 2025 10:29 PM in response to IdrisSeabright

On the product feedback pages it’s not possible to give feedback on the ridiculous changes to the mail app in iOS or iPadOS as it’s not one of the apps listed. You can for MacOS.

Mar 19, 2025 4:08 AM in response to Lawrence Finch

It doesn’t help the problem of missing emails. Having to constantly use the search function to find emails received and read only a few days before is no use. Why can’t you admit there is a problem?

Mail practically unusable after 18.2 - is it possible to revert update?

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Mail practically unusable after 18.2 - is it possible to revert update?