Mail practically unusable after 18.2 - is it possible to revert update?

gailfromct wrote:

The display of emails is awful. I do not want the app deciding which messages to display. I want my unread messages displayed in my inbox by date along with new message. Apple has taken a simple application that's worked just fine and made it a nightmare. I've missed several bill payments because apple thinks it knows a better way to display my mail. How can I restore the old settings.

So go back to the list view. Tap the three dots in the upper right of the screen and make the change.

jfinley226 wrote:

Latest ISO update has screwed up my mail. I want the option to change my mail. Apple does not know what I want. How can I get my old mail account look like? This is not a good update.

Tap on the three dots in the upper right corner and change the view to "List".

raisinet wrote:

Mail is horrible now so tired of Apple messing up stuff that works because they are running out of ideas. Now in Mail I am missing important mail. The mail no longer show you have new mail I hate it they need to really fix this problem immediately.

Did you tap on the three dots in the upper right corner and change the view back to "List?"

Thank you for the information. Yes, the update to iOS has rendered the mail app hot garbage. I'm glad I know how to turn on list view, but THAT should be the default. I have missed vital emails due to the changes. The mail app has become a headache, making me consider changing my phone to Android or Pixel for the first time in 10 years. While I appreciate that we can choose to view in list view, the mail app has been rendered a horror show. I often opt out of even using email on my phone because of the hot garbage this app has become. Great job, Apple.

DorianR wrote:

I was not aware of the release notes, so Apple could make this more clear. You might consider being more polite and less critical when you offer help.

In what way was Lawrence Finch less than polite? He gave you factual information. In fact, it was information of which you were unaware. The polite response would have been "Thank you."

Agree with practically everything on this thread. The categories seem random. Emails are not correctly categorized. But this new version seems very buggy as well. Emails I’ve deleted on the web still appear in my inbox in Apple Mail on iOS. When I delete or archive a message on iOS, it immediately and mysteriously reappears. Messages older than a couple days don’t appear at all. I’ve been a user of Apple Mail since the first iPhone but this version broke me. Need to use another mail app unless they fix these bugs and usability issues.

Barrbarrtoo wrote:

Outlook express is another email app.

Yes, and?

Outlook is also a Microsoft email service. You don’t have to use the Outlook app for Outlook email (which is actually just an alias for Hotmail, and several other Microsoft email service names)

Just adding to the chorus of how horrible this update is. I missed some important emails for my business because of whatever this app decided to not show me. Honestly, it is so unintuitive that I have since gone back to using my PC desktop to see what things I’m missing.

thanks for the update including how to make it back to the original version- I do still think I am missing some emails though.

Being level 10 I hope you can help me with my problem:

since ipados18 and ios18 were introduced, now I am up to 18.3.1:

i have iPad 7th gen. Which is used for mail only since it is wi-fi only and I have iPhone 15 which is used for text messaging only, no mail. With 18 and my notifications assignments, on the iPad I only receive drop downs and the number count no alert sounds, which I greatly rely on because I am not on my devices 24/7 even though I am retired. So, I need the alert sounds. As to my iPhone, after 18, I am also not receiving any of the notifications, sounds, banners/ etc. that a text message is there which is alarming since some of those will have to do with 2-step verifications, etc. Except, every now and then an alert sound from my bank will come through. That is all. Before 18, I was receiving all notification types I assigned to an app. For both devices.

i do not use Focus nor screen time.

can you please help me with this issue.

There are several possible scenarios.

The first is Do Not Disturb (DND). Make sure it is off; on each device, open the Control Center by dragging down from the Battery icon. Look for the DND button; it will have a crescent moon, and make sure it is off (not highlighted).

Go to Settings/Sounds & Haptics and make sure all options have a tone assigned to them.

Go to Settings/Notifications and tap on the entry for each app you want to receive notifications from; make sure it is on, and that is has a sound enabled and assigned.

Let us know if any of this helps.

It’s awful - my inbox currently shows 7 unread messages, but when I open it, there aren’t any unread. The dedicated unread folder doesn’t show any unread. I’ve lost any emails that I’ve flagged in the last four months! The reason for flagging emails is because they’re important and I want to be able to find them quickly, and now they’ve disappeared! Great work apple….

I was forced to switch to the gmail app after the update..

I was not aware of the release notes, so Apple could make this more clear. You might consider being more polite and less critical when you offer help.

This is the fix I needed to get back to email on phone! Thanks Lawrence Finch

👍