Mail Notifications Broken on iOS 18.2?

Apple are failing customers

I have tried everything, but cannot get all my emails. I said I would never do it, but downloaded google mail app and am able to review all my accounts along with showing only unread and how many unread. Don’t like it like my old mail but it serves my purpose for now.

VIP email notifications, specifically, on locked/sleeping screen are no longer working in 18.2. No suggestions here work.Downgrading to 18.1.1 does work, if you’re willing to go through the HUGE pain of that process.

This worked for me, thanks! I've got the badges back on the mail app, but any idea why, when you go to the Mail app and it shows your list of mailboxes, the numbers for each mailbox aren't showing off to the right side of it anymore. Any way to correct this?

I was on the phone with apple for a second time in the past two weeks. Today, February 4, 2025 asking them if the issues with notifications and alert sounds not working for several of the apps since the 18.2- 18.2.1 and 18.3 IOS updates are ongoing with customers and when will they be fixing it. I have tried absolutely everything that has been recommended by you the people here on the community board and even went as far as resetting the phone to factory settings after my first call to apple a couple weeks ago. Then with the newest update 18.3 I was hopeful that would resolve. But NO. not resolved, if anything it is worse. The gal, bless her heart for wanting to help, is only trained to make recommendations on how to access settings and to check my settings etc. Well I have owned over 8 apple devices and thus do not need to be retaught on how to set my phone for the way I want to be notified. That is the other issue I have with Apple, how is it that Apple can decide what we consider time sensitive notifications and all the updates in settings with way to many options that you are left asking AI how to use your phone is just weird. That is my vent. Oh and to summarize, the gal on the phone with me today, Feb 4, 2025, spoke with her senior advisor and said, Apple is aware of these ongoing issues but they can not say for certain what update and when a future update will be available to fix these ongoing issues. All she could say was they are being told to say to customers "keep checking for updates" My thought is, well is that not what started this whole problem in the first place?

This is happening to me as well. My Apple Watch buzzes and shows the email, but nothing appears in my Lock Screen. If I unlock the phone, and then pull down to see Notifications Center, the email is there.

I just want it to show up on the Lock Screen as it should . . . Seems to have started with 18.2.

Apple are totally complacent , always fixing stuff that isn't broken and breaking stuff they can't fix. This email crap is costing me and god knows how many money in missed emails . Android is looking the next step. Apple technology leader my arse!

The problem has never been resolved.

apple always update iOS and let old models had problems, their purpose is to force customers to buy new model.

out of maybe 10 emails I might get 1 notification but not consistently. Took my phone to cell company they confirmed my issue. Said it’s probably the 18.2.1 update and not the phone. 13 pro

I am having the same issue. No email notifications regardless as to which setting I use -primary or all mail. It’s very frustrating. And this is exactly why I don’t update my phone. I did not have these issues prior to the update.

For years I have only enabled alerts (banner, badge, notifications) for VIP in mail. I get entirely too many emails to alert every message received. 18.2 stopped displaying the Notification Center when locked. I still get the vibration. The banner will display when unlocked only. Must be a bug.

I actually had a call back today from Apple , from an Ireland call centre.

The guy was thicker than pig ****. Un aware of any email notification problems . And didn't want to listen to the problem. Tried to actually talk down to me .

That didn't end well.

A totally pointless call. No wonder £1000 phones don't work

It is only on my iPhone that the email sound notification is not working, I lost the sound notifications after iOS 18 update but it came back for a few weeks, I then lost it again after the after the last 18.3 update. I get the sound notifications on my Mac and iPad just fine. This is very frustrating!!!

Loss of email notification sounds persists in iOS 18.3.2. All “Customize Notifications” settings are correct. I tried deleting Mail app, rebooting the iPhone, then reinstalling Mail app, deleting and setting up Gmail again. No effect.

This repeating pattern of loss of core functionality in iOS updates is unacceptable. Recall the problem with custom ring/notification tones when iOS 17 was introduced. Why is software validation not rigorous enough to find these rather basic faults?