Message Delivery Issues after iOS 18.1.1 Update

iPhone 15. After update to iOS 18.1.1 texts won't deliver randomly, calls won't come through, internet browser works intermittently (Safari). I asked Apple Support for help. They had me hard reset the phone. Then the network settings. Then all the settings. Didn't work. Then my phone told me I was no longer signed in to Apple ID and iMessage. I got logged back into those but still the internet would only load pages randomly, some messages will go and some wont to both other iPhone and android users, and when my mom calls me from her iPhone the call drops and then she can't call back. Apple support had me run a device diagnostic which told them all was well. Then they signed off the chat as if that was it because the device is supposedly fine. Here for any ideas. I wish I could go back to 17.



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Dec 2, 2024 7:59 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2024 8:33 AM

This may well be a carrier issue. iOS contained several fixes security related vulnerabilities. There are multiple community members reporting that AT&T has been able to restore texting for some customers affected by texting issues.


It’s possible that contacting your carrier may help resolve a few issues you’re experiencing.

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34 replies

Dec 13, 2024 7:51 PM in response to Nicibdisney

I’ve had iMessages turn into sms text recently. Since the update I can’t text my husband just by clicking on previous text conversations. It now has decided to start sending my iMessages to his work land line or email that isn’t Apple. I have to type his iPhone number in then choose his number and not those other lines to send a message. Then after he has replied I still have to do the same thing because if I don’t it will send to his work email or landline, every time. I have his iPhone number listed as a favorite but it will still screw around with this. Didn’t have a problem till updated to 18.1.1.


husband’s phone has erased numbers and text conversations since update. Both of us having problems since 18.1. Update

Dec 25, 2024 10:59 AM in response to 1313meh

Ever since the newest update came out, my texts messages are messing up! Doesn’t show new messages, says I have some and I don’t. Shows I sent a message months ago but doesn’t show the latest one I sent. Some that I saved, aren’t even there and doesn’t send messages sometimes. I need to back to prior update. Apple, do ANOTHER update that fixes these issues!!

Jan 19, 2025 10:01 AM in response to Space_Cadet17

even after updating to 18.2.1 I’m still having the same problem. My carrier has tried to help but nothing, I’ve deleted all emails and created a new contact with my husbands email and work line and when I try send an iPhone message it still try’s to send it to his work landline. So I have to manually input his iPhone number and click iPhone message to send him a text.

Apr 15, 2025 3:12 AM in response to Nicibdisney

I bought a new iPhone 15 in dec 2024 and checked everything at store. Messages were fine. One day later I noticed a judge amount of messages missing and a large amount of photos turned into green and grey bubbles. I returned the phone as also a button wasn’t working. I now got the I phone 16e and it’s April and I’m still being told apple is working on it. Aldo my see all in messages isn’t working so now if I need to find something it can take me ages . Sounds like some people are having some terrible problems. Please apple stop working on your ai which at this point is slightly dumb and fix problem. These phones are not cheap.

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Message Delivery Issues after iOS 18.1.1 Update

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