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Message Delivery Issues after iOS 18.1.1 Update

iPhone 15. After update to iOS 18.1.1 texts won't deliver randomly, calls won't come through, internet browser works intermittently (Safari). I asked Apple Support for help. They had me hard reset the phone. Then the network settings. Then all the settings. Didn't work. Then my phone told me I was no longer signed in to Apple ID and iMessage. I got logged back into those but still the internet would only load pages randomly, some messages will go and some wont to both other iPhone and android users, and when my mom calls me from her iPhone the call drops and then she can't call back. Apple support had me run a device diagnostic which told them all was well. Then they signed off the chat as if that was it because the device is supposedly fine. Here for any ideas. I wish I could go back to 17.



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Dec 2, 2024 7:59 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2024 5:11 AM

After my update to iOS 18.1.1, texts won't deliver randomly nor am I receiving texts consistently

30 replies

Dec 13, 2024 1:05 AM in response to Nicibdisney

I suddenly had messages going through as SMS rather than iMessage (which cost me as I text people abroad) - messages usually in blue turned to green. I finally worked out - go to settings - apps - messages - open “send and recieve” and under “start new conversations from” make sure your Apple account email is selected and not your phone number. Now I want Apple to reimburse me because this happened after iOS update - I had no prompt that I needed to do this and am pretty furious I’ve been charged 10 quid for “texting” my Mom when it’s always automatically gone through as iMessage.

Dec 14, 2024 5:59 PM in response to 1313meh

I was struggling with this same issue for weeks since I updated to iOS 18.1 but was able to resolve it with my carrier’s (T-Mobile) customer support today. Basically they had to “reset” my network. They walked me through the settings and other things to do, and they reset my network connection on their end. This fixed this issue in an instant. So I recommend calling your carrier for support.

Dec 25, 2024 10:59 AM in response to 1313meh

Ever since the newest update came out, my texts messages are messing up! Doesn’t show new messages, says I have some and I don’t. Shows I sent a message months ago but doesn’t show the latest one I sent. Some that I saved, aren’t even there and doesn’t send messages sometimes. I need to back to prior update. Apple, do ANOTHER update that fixes these issues!!

Jan 19, 2025 6:34 AM in response to Specimen8224

Have you found a fix for this? I’m haveing the exact same issue! I deleted all email addresses from my wife’s contact then attempted to message her number and it tries creating a new message string and keeps acting like it’s sending but doesn’t. Then you look in the normal string and it’s there and sent, but the normal string is listed under her email.

We both have IMessages set to send and receive from only our phone number.

Jan 19, 2025 10:01 AM in response to Space_Cadet17

even after updating to 18.2.1 I’m still having the same problem. My carrier has tried to help but nothing, I’ve deleted all emails and created a new contact with my husbands email and work line and when I try send an iPhone message it still try’s to send it to his work landline. So I have to manually input his iPhone number and click iPhone message to send him a text.

Message Delivery Issues after iOS 18.1.1 Update

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