You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple gift cards with partial redemption codes

I just purchased 10 apple gift cards at target. 6 of them had partial redemption codes. I called target and they said it’s an Apple problem. I called Apple, 4 calls, 3 hours on the phone. Had to fill out forms, send pictures, and still waiting for a reply! Have to go through a review process and then at “their discretion” they’ll let me know if I will get new cards or replacement codes, of if I’m out $600. I am devastated that the onus is on me when the cards themselves were defective. I’ve been a loyal Apple customer forever, but now I’m holding on to slim hope that they will make this right. Awful experience!

Posted on Nov 25, 2024 4:55 AM

Reply
3 replies

Nov 25, 2024 5:45 AM in response to Mmgaedke

You actually should follow the steps provided in this link when the Gift Card is unreadable. It has the Contact link as well as the information that you should provide. The information you may need is the serial number of the card and proof of purchase along with the photos of the card.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Apple gift cards with partial redemption codes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.