You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After leaving my iPad to update to IOS 18.1.1.
Turned on the iPad - says Software update complete - Continue
Press continue asked to choose WiFi network. Choose WiFi.
Now it's stuck, just stays on hold.
Tried hard boot. No change
What can I do?
iPad Air 2, iPadOS 15
WiFi/Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When problems occur, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.
You can verify your DHCP-assigned IP Address from settings:
Settings > WiFi > [Your WiFi Network / SSID] - tap the blue “i” icon - [IPv4 Address] IP Address
If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
Thank you for the reply. I finally got the option to continue without WiFi (which I didn't have before). Once it gave me that option I could continue without WiFi and get further. Once in I reconnected with WiFi.
No forced reset didn't work. It seemed to be an issue with connecting to WiFi but unfortunately it wasn't giving me the option to continue without it. However once I connected to PC it seemed to correct it and I finally moved forward. Thanks for taking time to reply
The forced restart didn't work? You might need to restore it via a pc or Mac
Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
iPad Air Stuck after IOS 18.1.1 update - can't get past WiFi option
