You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

My iPad Air 5th Gen keeps heating up near the Apple Pencil charger.

My iPad Air 5th generation keeps getting hot near the Apple Pencil charging place and halfway down the back, I took the case off, I took the Apple Pencil out, I turned off all background activity, and even kept it off for over seven hours to cool off, and it’s still getting very hot, what do I do? I don’t have to money to repair it or replace it.

Posted on Nov 18, 2024 7:56 AM

Reply
1 reply

Nov 18, 2024 8:33 AM in response to ElliotVex70

You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

My iPad Air 5th Gen keeps heating up near the Apple Pencil charger.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.