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Slow iPad Pro response to screen touch

My iPad Pro suddenly started two annoying symptoms. 1. Slow to respond to touch when I try to open apps or type. 2. Touching app icons used to open the apps. Now it brings up an abbreviated menu.

iPad Pro, iPadOS 17

Posted on Nov 17, 2024 3:55 PM

Reply
2 replies

Nov 18, 2024 6:23 AM in response to Wascally Wabbit

If your iPad is not operating or performing as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings - noting that this will fully reset and erase the iPad:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After restoring to factory settings, you can restore your pre-existing backup to your iPad:

Restore all content to iPad from a backup - Apple Support



Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Nov 17, 2024 4:51 PM in response to Wascally Wabbit

I seem to have fixed the menu issue but the slow response remains. I am running the latest version of iOS. The device has 50% of its capacity available so it doesn’t appear to be a “too full” problem.


even typing in my password to open the device requires a slow typing speed.


until yesterday it responded with no noticeable lag. Now it is annoyingly slow.

Slow iPad Pro response to screen touch

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