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Can’t download anything from my App Store as it is disabled

I can’t download anything from my App Store on my phone and want to know why my App Store was disabled.


[Re-Titled by Moderator]

iPhone XR, iOS 18

Posted on Nov 16, 2024 10:20 AM

Reply
3 replies

Nov 17, 2024 5:04 AM in response to raheme2312

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


Can’t download anything from my App Store as it is disabled

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