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After upgrade to Sonoma, opening of PAGES docs is VERY slow

On two MacBook Air M2, 2022, after upgrade from Ventura to Sonoma opening of PAGES docs is slow, up to a minute for a simple two pager text doc. Opening of PDF happens instantly.


What could cause this?

Pages version 14.2 (7041.0.109), Sonoma 14.6.1


  • I reassigned that PAGES documents will be open with PAGES as a default in Finder, although it was already correctly assigned.
  • I reindexed Spotlight
  • I reinstalled the entire macOS Sonoma from Recovery.
  • I put a test file into a folder, rather than keeping it on the desktop.


The exact observation is, after a restart and waiting for two mins before I tried anything:

  • Double click on PAGES document
  • PAGES loads at acceptable speed
  • The document opens over a minute later.


Working in a document is normal, a new unrelated doc from PAGES template chooser opens normal.

MacBook Air (M2, 2022)

Posted on Nov 14, 2024 4:08 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2024 2:13 AM

Update: So Apple called me back and have confirmed that the engineers are aware from multiple people that this is an issue. It will be fixed in a Sonoma update, so I would suggest avoiding any workarounds or DIY solutions if you can wait. They say typically a fix for something like this would take around 10 days to implement and release an OS update for. That's not a guarantee, however. Hope this helps.

49 replies

Dec 7, 2024 4:18 AM in response to Pixel_Gurl

Pixel_Gurl wrote:

Nope. Also Numbers, Preview, Text Edit and others so far are BROKEN. Who authorized this???

Can you please be more specific, just "broken" doesn't really tell us much. Please differentiate between app opening and document opening. Do you have slow loading of documents (!) in all of these apps now? Which "others" are affected?

Dec 7, 2024 4:35 AM in response to Pixel_Gurl

You should realize that anyone posting here is a fellow Mac user, not on Apple's payroll, and no Apple employees participate in these user-supported, public communities. We cannot fix issues in Apple's products that require product team(s) code-level intervention.


The closest you will get to communicating with the Apple product team is on the application menu for Pages, Numbers, or Keynote as a Provide ___ Feedback menu item. Declamatory shouting (using capitals) will not help.


Owning a Mac does not require you to use Apple's Pages, Numbers, or Keynote. There are a substantial number of alternatives including some (e.g. LibreOffice) that are entirely free.


Apple has placed the next round of macOS updates in release candidate status. That means that another update for Sonoma is forthcoming in the next couple of weeks and it may (or may not) resolve the current issues discussed in these threads.

Dec 15, 2024 4:40 AM in response to Platypus4

I simply gave up on Sonoma v14.7.2 and Pages v14.3 and upgraded my 16-in 2021 MBP M1 Pro to Sequoia v15.2. Now Pages v14.3 opens a 179-page document in under 10 seconds from the double-click.


The Apple product teams have their hands full addressing new and the support of introduced Apple Intelligence integration with applications on Sequoia. I doubt that the Pages lethargy issue on Sonoma will get fixed due to redirected developer focus.

Dec 15, 2024 5:58 AM in response to Fraxis2007

Yes, I understand hardware and application dependencies that may restrict one's usage to Sonoma.


It has probably been mentioned elsewhere in this post's threads that there are plentiful alternatives to Apple's Pages, Numbers, or Keynote, provided those documents are initially exported from Apple's closed document architecture to Microsoft document formats that other applications can open or import.

Dec 15, 2024 5:29 PM in response to Mike.Minh

It must be a regional thing - in my IT department, when we did an OS update and some programs lost functionality - I.E. were slow to open or lost some features like Apple programs did under this sonoma 14.x update - we called it "broken." Apps affected on my machine are Pages, Numbers, Keynote, Textedit and Preview so far. My Adobe apps - Lightroom Classic, Lightroom and Photoshop seem to be un-affected.

Dec 16, 2024 7:30 AM in response to Pixel_Gurl

Pixel_Gurl wrote:

Too little too late. What about those of us who relied on you to provide quality professional products? YOU FAILED US.

No Apple employees participate in these fellow Mac user-supported and public communities. No one here failed you.


Since its inception in 2005, Apple's Pages, Numbers, and Keynote were never designed to be professional products with the same focus as Microsoft's products. Apple's tools are consumer-oriented products that some have used as prosumer tools and a few increasingly frustrated folks have tried to use them as professional tools. Apple is not competing with other vendors in this category of tools: neither for profit nor market share.


Most other products that can feature or performance supplant these Apple tools are more comprehensive and must perform or sacrifice revenue. You have application choices in this space. Blaming Apple won't accomplish anything in a user-only space.

Jan 9, 2025 9:06 PM in response to Fraxis2007

Many thanks Fraxis 2007. On 5 Jan 2025 I upgraded from Verdana to Sonoma 14.7.2, avoiding Sequoia until all updated Logic Pro plug-ins are available. After the update I was experiencing the exact same issues as the Author of this post. In addition Logic Pro was slow to load plug-ins and to Save.


Your suggestion to reset the user keychain fixed the problem.


I still use 1Password7 and was wondering if its presence may have caused a corruption with keychain during the OS upgrade. However I don't really care what caused the problem, only that it's fixed. Thanks again!

Jan 10, 2025 3:26 AM in response to Nool59

Nool59 wrote:
I still use 1Password7 and was wondering if its presence may have caused a corruption with keychain during the OS upgrade.

1Password 7 was not on the affected MacBooks, this can't have been the reason. I was hoping that Sonoma 14.7.2 had a fix, but it didn't. We can't reset the keychain as per the MacPAW article suggested by Fraxis2007. We never used iCloud keychain, and the user insists that we never store ANY passwords ANYWHERE in the cloud. Hence we're still waiting for a fix.

Jan 19, 2025 3:03 AM in response to Mike.Minh

14.7.2 was so bad for me that my MBP M1 was unusable for anything 'pro'.  It wasn't only Pages that was ruined. Keynote was the same. Photos took ages to launch most times, and sometimes failed over and over again. Capture One 'recents' catalogues didn't work at all. And virtually everything felt unreliable or tediously slow. 


This week I finally updated to Sequoia 15.2 and - somewhat amazingly - everything is working perfectly again. It even seems snappier than ever now - though that may be the result of spending so long trying to live with with the mess that is 14.7.2.


I know there are some people contributing to this thread who aren't able yet to switch to 15.x - due to compatibility with key apps and plug-ins, and I can readily understand how desperate a situation that is to be in.


But if you can - (check compatibility with your own key apps first, of course) - based on my own experience, the upgrade does appear to be the only way out, and well worth while. 

After upgrade to Sonoma, opening of PAGES docs is VERY slow

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