iPad Air 2 shuts off on its own even when it is fully charged

Hello again ~ Would you post back after you have it looked at and let us know? It adds to our knowledge and we can help others. Also perhaps you can send it in but you may want to actually invest in a newer model iPad….

iPad Repair and Service - Apple Support

iPad - Compare Models - Apple

Take care…

~Katana-San~

Same symptoms I had when an iPad battery died young.

Check the CA version of this page to see if you qualify for a send-in option:

iPad Repair and Service - Apple Support

In the US, it goes to an Apple refurbishment facility and they return a fully refurbed iPad of identical specs as yours with a new outside shell and new battery. It may be possible cross-border, as the refurb centers are US based.

i took advantage of this service when my iPad 5 had a premature battery failure after the warranty expired. That web page offered me a ship-in option where I took the iPad to a UPS Store (5 mins from the house). When I arrived at the store, they already had notification from Apple that I was bringing it in.

This was on a Friday. They packaged it at no additional charge and shipped the same day. Apple received it early Monday and by EOB Monday they had the replacement iPad shipped. FedX delivered it to my door before noon on Wednesday.

Not bad for having a weekend inculded. I am well chuffed with the service and the replacement unit. The replacement was cosmetically perfect and now has 3 years hard service on the battery and is still going strong.

I should note that if you have an Apple-personalized iPad, the deal still applies. They re-engrave the replacement to match the original. It just means a little longer at the center.

Everything points to a bad battery. The iPad Air 2 was launched 10 years ago, so it would be incredible if the battery was still in good condition.

TBH, I don't think this is a common thing.

My first thought goes to one of heat - shutting down for 2-5 minutes sounds to me like it's overheating and turning off to let the system cool, then powering itself back on again.

There could be different reasons for this. Does it happen consistently? Regularly? only when you're running specific apps?

It could by a physical problem with the iPad (either something is overheating, or a faulty temperature sensor that thinks it's overheating.

it could also be external - is the iPad in a case that's blocking the heat from escaping? are you using it on some padded/insulated mat or platform? The iPad expels heat through the back panel, so that could be a problem, even though most iPads don't usually run hot enough to be a huge concern.

As described, your iPad battery may have a fault, or may be reaching the end of its usable life. If the battery has failed or is failing, the iPad may unexpectedly turn-off - or may not successfully boot to a running state even when connected to its Power Adapter.

Are you able to use the iPad while remaining connected to your Power Adapter? If yes, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life:

iPad Repair & Service - Apple Support

Otherwise, see >>> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If you continue to experience difficulties, you will need to seek assistance directly from Apple Support - who may be able to run remote diagnostics. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Have your device inspected by Apple or an Apple Authorized Service Provider

iPad Air 2 was released in October of 2014 and discontinued in September 2016. You’re dealing with an 8 to 10 year old lithium ion battery. You’re lucky it lasted that long. Generally, they are about useless after 5 years. Replace the battery. Its support status is Vintage. A third party technician will be your best bet.

Hello~ Click on below…as likely a battery issue.

Genius Bar Reservation and Apple Support Options - Apple

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~Katana-San~

Hello~ My conclusion as well….

Thanks for the follow up. Did the iPad go a Apple US refurb facility or to one in CA? Curious,, and our knowing that will help us better help others.