You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Apple Music not working on ps5 !!

As of recently, Apple Music just stopped working on the PS5 for me. It was working fine a couple of days ago now all of a sudden when I go to turn on music, I’ll press play on a song and it doesn’t play it just stays paused. it will say that it is playing, but the slider that shows the song is playing will not move. It stays in place. I have tried deleting the Apple Music app and re-downloading it. I have tried updating it. I have also tried restarting and shutting down my console and turning it back on, nothing has worked.

Posted on Nov 11, 2024 9:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2024 1:35 PM

Has anyone figured out how to fix it? Going through the same thing right now

35 replies

Nov 14, 2024 7:52 AM in response to Rob Hammond

i’ve been in touch with apple support the last few days, sony as well. have been told it’s an issue on Apples end by the company itself, and they’re working to fix this issue right now for all playstation users, they should be coming out with an update here soon. all we can do is report the bugs and glitches to apple. which will help them diagnose the problem further. software engineers are going to have to work hard to diagnose what exactly the issue is but hopefully in the next update this problem will be solved for everyone.

Apple Music not working on ps5 !!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.