Apple Music not working on ps5 !!

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Level 1

51 points

Apple Music not working on ps5 !!

As of recently, Apple Music just stopped working on the PS5 for me. It was working fine a couple of days ago now all of a sudden when I go to turn on music, I’ll press play on a song and it doesn’t play it just stays paused. it will say that it is playing, but the slider that shows the song is playing will not move. It stays in place. I have tried deleting the Apple Music app and re-downloading it. I have tried updating it. I have also tried restarting and shutting down my console and turning it back on, nothing has worked.

Posted on Nov 11, 2024 9:46 PM

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Answer 1

Top-ranking reply

Elyuyuboy

Level 1

20 points

Nov 12, 2024 1:35 PM in response to jaidan66

Has anyone figured out how to fix it? Going through the same thing right now

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Answer 2

Nov 12, 2024 1:22 PM in response to jaidan66

I have the same issue. Yesterday, the app simply stopped emitting sound. It shows it is playing, the progress bar moves, but no sound. The app's interface sound is gone too. I have verified the slider for music is all the way on. I have deleted the app and redownloaded it. I have unlinked and relinked my account, and even shut down the PS 5 for the night and in the morning started it up again. Same issue.

It is like the audio functionality of the app just died.

Of interesting note, I did see several 'No Source' errors on several track just before this all happened. However, they stopped appearing after a few tries.

Music videos don't play, the just give the rotating icon in the centre.

I have tested my Apple Music on several other devices, iPad, iphone, iMac and MacBook. All function normally. It is *JUST* the Playstation app that doesn't.

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Answer 3

rhythmv

Level 1

26 points

Nov 12, 2024 11:39 AM in response to jaidan66

even though the slider is moving it doesn’t make any sound.

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Answer 4

Nov 12, 2024 3:15 PM in response to jaidan66

Having the same issue and being sent back and forth from Apple to Sony to Apple to Sony.

***It happened right after a feature update on PS5 on 11/11/2024.***

Getting real tired of the runaround.

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Answer 5

Nov 12, 2024 10:51 AM in response to jaidan66

Nah the companies just don’t care to fix it

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Answer 6

armamota

Level 1

26 points

Nov 12, 2024 1:09 PM in response to jaidan66

I have tried to fix it, in many ways but nothing works. It was working great a couple of days ago and now it’s a headache :(

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Answer 7

clxver_

Level 1

26 points

Nov 12, 2024 3:12 PM in response to jaidan66

Im having the same issue and its aggravating. I just want to listen to music and game in peace.

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Answer 8

keyon115

Level 1

20 points

Nov 12, 2024 10:39 AM in response to jaidan66

Me too super confusing

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Answer 9

Bryan10m

Level 1

20 points

Nov 12, 2024 4:55 PM in response to jaidan66

Same problem here. I’ve tried everything and no solution yet..

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Answer 10

jaidan66 Author

Level 1

51 points

Nov 12, 2024 11:56 PM in response to jaidan66

It’s working again guys!!!!!!

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Answer 11

Gnostaz

Level 1

8 points

Nov 12, 2024 3:35 PM in response to jaidan66

Not working on mine either, must be an error on their end.

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Answer 12

Nov 12, 2024 5:15 PM in response to jaidan66

I have had the same issue all day. It was working fine yesterday but it just won’t work today for some reason. I just got off the phone with apple support they said they are aware of the issue and are working on it but don’t have any updates and will be unable to provide us with updates nor do they have a timeframe for when they expect it to be resolved.

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