Unable to receive mails in my iPhone 16 Pro

captainav8r Said:

"Unable to receive mails in my iPhone 16 Pro: I have a new iphone16pro and I can send emails but I can't receive them. I have spent hours with Verizon, Optimum, and Apple with no solution. I guess I have to wait for the engineers to update the ios again."

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Getting eMail to Sync:

A. Disable a VPN:

Are you using a VPN? If so, disable it, and see if it syncs.

B. Resync the Account:

Remove the account, and then add it back:

C. View Optimum's Link:

Go Here: How to Add an eMail Account to my iPhone? - Optimum

D. Add it Manually:

Go Here: Add an eMail Account to your iPhone, iPad, or iPod touch - Apple Support

captainav8r wrote:

I have a new iphone16pro and I can send emails but I can't receive them. I have spent hours with Verizon, Optimum, and Apple with no solution. I guess I have to wait for the engineers to update the ios again.

[Re-Titled By Moderator]

Has nothing to do with the ios, if Optimum is your email provider, only they can fix the issue for you. Call them back and escalate the issue with them.

captainav8r wrote:

I tried all that but it didn’t help

Then you're out of luck if your mail provider can't help you with their product.